NVP vProxy: SQL Server 2022 VM-säkerhetskopiering misslyckas med "'Unable to log in to SQL Server instance... Felkod = 1359.'"

Summary: NetWorker VMware Protection (NVP) vProxy Appliance är konfigurerad för att säkerhetskopiera en virtuell SQL Server 2022-dator med hjälp av MSVMAPPAGENT. Säkerhetskopieringen misslyckas med felmeddelandet "'Unable to log in to SQL Server instance... Felkod = 1359.'" ...

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Symptoms

  • SQL Server 2022, program, konsekventa säkerhetskopieringar (MSVMAPPAGENT) har konfigurerats med NetWorker VMware Protection (NVP) vProxy Appliance.
  • Säkerhetskopieringen av den virtuella maskinen misslyckas med följande fel loggat i loggen för vm-säkerhetskopieringssessionen:
2023-06-17T00:00:18Z INFO:   [@(#) Build number: 15] MSSQL: NetWorker VM agent for Microsoft Applications version 19.4.0.0 is present on VM VM_NAME (vm-45)
2023-06-17T00:00:18Z ERROR:  [@(#) Build number: 15] MSSQL: MSSQL:validate_application: NetWorker VM agent for Microsoft Applications: Unable to execute discovery command, error: 'Unable to log in to SQL Server instance 'INSTANCE_NAME'. Error Code = 1359.'
2023-06-17T00:00:18Z INFO:   [@(#) Build number: 15] MSSQL: MSSQL:validate_application: NetWorker VM agent for Microsoft Applications command error: exit status 120
2023-06-17T00:00:18Z INFO:   [@(#) Build number: 15] MSSQL: MSSQL:validate_application: NetWorker VM agent for Microsoft Applications: Unable to execute discovery command, error: 'Unable to log in to SQL Server instance 'INSTANCE_NAME'. Error Code = 1359.'
2023-06-17T00:00:18Z INFO:   [@(#) Build number: 15] "Text": "Backup has FAILED.  Backup of the application \"MSSQL\" on the virtual machine \"INSTANCE_NAME\" has failed.  Unable to perform MSSQL Agent operation 'validate_application' on VM VM_NAME (vm-45):  NetWorker VM agent for Microsoft Applications: Unable to execute discovery command, error: 'Unable to log in to SQL Server instance 'INSTANCE_NAME'. Error Code = 1359.'\n",

Cause

vProxy-enheten använder MSVMAPPAGENT 19.4.0.0.  
vproxy01:~ # rpm -qa | grep -i emc-vProxy
emc-vProxy-FLRAgent-4.3.0-46_1.x86_64
emc-vProxy-4.3.0-46_1.x86_64
vproxy01:~ #
vproxy01:~ # ls -l /opt/emc/sw-repo/msvmappagent/windows/
total 22340
-rw-r--r-- 1 root root 22872392 Apr 22 03:02 msvmappagent-19.4.0.0-x64.exe
NetWorker 19.4.0.0 stöder inte SQL Server 2022.

Resolution

Problemet har tagits upp med NetWorker Engineering. En framtida vProxy-version har stöd för SQL Server 2022. Denna KB uppdateras när en version har fastställts.

Workaround:
Installera NetWorker-klienten och NMM-paketen (NetWorker Module for Microsoft) på SQL Server 2022-datorn. Båda paketen ska vara minst 19.7.0.x. SQL-säkerhetskopieringar kan hämtas med NMM-klientprogramvaran.
NMM-paket och dokumentation finns tillgängliga via: https://www.dell.com/support/home/product-support/product/networker-module-for-microsoft/drivers

Affected Products

NetWorker

Products

NetWorker Family, NetWorker Series
Article Properties
Article Number: 000216567
Article Type: Solution
Last Modified: 27 Mar 2025
Version:  4
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