VxRail: Il plug-in VxRail non carica alcuna informazione
Summary: Il plug-in VxRail non carica alcuna informazione
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Symptoms
Il plug-in VxRail non carica alcuna informazione
l'account di gestione vCenter è corretto.
L'importazione dei certificati vCenter non risolve il problema.
Breve term.log:
vpxd.log:
l'account di gestione vCenter è corretto.
L'importazione dei certificati vCenter non risolve il problema.
Breve term.log:
Troubleshooting the logs.
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271758781Z stderr F 2023-08-30 13:24:51,270 [ERROR] <Dummy-21:140579197361736> utils.py report_error() (155): Traceback (most recent call last):"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271772437Z stderr F File ""/usr/local/venv/lib/python3.6/site-packages/promise/promise.py"", line 844, in handle_future_result"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271775901Z stderr F resolve(future.result())"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271779323Z stderr F File ""/home/app/do_host_app/graphql/query.py"", line 96, in resolve_configured_hosts"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271782431Z stderr F all_host_address = get_host_names(sn_list)"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271785246Z stderr F File ""/home/app/do_host_app/connector/vsphere/soap_client_utils.py"", line 131, in get_host_names"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271792487Z stderr F [vim.HostSystem], vim.ManagedEntity(datacenter_moid))"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271795945Z stderr F File ""/usr/local/venv/lib/python3.6/site-packages/do_common/connector/vsphere/soap_client.py"", line 225, in get_container_view_view"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271798525Z stderr F view_ref = service_instance.content.viewManager.CreateContainerView("
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271801974Z stderr F File ""/usr/local/venv/lib/python3.6/site-packages/pyVmomi/VmomiSupport.py"", line 700, in __call__"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271804665Z stderr F return self.f(*args, **kwargs)"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271807026Z stderr F File ""/usr/local/venv/lib/python3.6/site-packages/pyVmomi/VmomiSupport.py"", line 520, in _InvokeAccessor"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271819925Z stderr F return self._stub.InvokeAccessor(self, info)"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271822658Z stderr F File ""/usr/local/venv/lib/python3.6/site-packages/pyVmomi/StubAdapterAccessorImpl.py"", line 42, in InvokeAccessor"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271825615Z stderr F options=self._pcType.RetrieveOptions(maxObjects=1))"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271828135Z stderr F File ""/usr/local/venv/lib/python3.6/site-packages/pyVmomi/VmomiSupport.py"", line 706, in <lambda>"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271830431Z stderr F self.f(*(self.args + (obj,) + args), **kwargs)"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271834291Z stderr F File ""/usr/local/venv/lib/python3.6/site-packages/pyVmomi/VmomiSupport.py"", line 512, in _InvokeMethod"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271836439Z stderr F return self._stub.InvokeMethod(self, info, args)"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271838965Z stderr F File ""/usr/local/venv/lib/python3.6/site-packages/pyVmomi/SoapAdapter.py"", line 1345, in InvokeMethod"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271842424Z stderr F req = self.SerializeRequest(mo, info, args)"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271844941Z stderr F File ""/usr/local/venv/lib/python3.6/site-packages/pyVmomi/SoapAdapter.py"", line 914, in SerializeRequest"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271847183Z stderr F method=info.name)"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271849576Z stderr F graphql.error.located_error.GraphQLLocatedError: (vmodl.fault.MethodNotFound) {"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.27185245Z stderr F dynamicType = <unset>,"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271854714Z stderr F dynamicProperty = (vmodl.DynamicProperty) [],"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271857139Z stderr F msg = <unset>,"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271859425Z stderr F faultCause = <unset>,"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.27186167Z stderr F faultMessage = (vmodl.LocalizableMessage) [],"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271864298Z stderr F receiver = 'vmodl.query.PropertyCollector:propertyCollector',"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271866567Z stderr F method = 'RetrievePropertiesEx'"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.27186899Z stderr F }"
"2023-08-30 13:24:52,211" microservice.do-host "2023-08-30T13:24:51.271871127Z stderr F "
vpxd.log:
2023-08-30T09:40:16.366Z info vpxd[31986] [Originator@6876 sub=Default opID=807849b] [VpxLRO] -- ERROR lro-2341806 -- propertyCollector -- vmodl.query.PropertyCollector.retrievePropertiesEx: vmodl.fault.ManagedObjectNotFound:
--> Result:
--> (vmodl.fault.ManagedObjectNotFound) {
--> faultCause = (vmodl.MethodFault) null,
--> faultMessage = <unset>,
--> obj = 'vim.ClusterComputeResource:'
--> msg = ""
--> }
Cause
Come si può vedere nella vpxd.log precedente, si verifica un'eccezione ManagedObjectNotFound. Si verifica quando una richiesta fa riferimento a un oggetto gestito che non esiste più o non è mai esistito.
Resolution
Per risolvere questo problema, riavviare il vCenter Server per cancellare eventuali cache danneggiate e vmodl.query.PropertyCollector funzionerà correttamente.
Affected Products
VxRail, VxRail Appliance Series, VxRail SoftwareArticle Properties
Article Number: 000217347
Article Type: Solution
Last Modified: 26 Aug 2025
Version: 2
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