Dell Unity: La configuración del servidor NAS para LDAPS falla debido a un error con el servidor LDAP (corregible por el usuario)

Summary: El intento de unirse al servidor NAS a Active Directory con LDAPS falla debido a un error con el servidor LDAP.

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Symptoms

Los intentos de unir un servidor NAS a Active Directory con LDAPS fallan.
EMCSystemLogFile.log 
09/06/23 10:27:57.084 mlu               16f0022 [INFO] System: Request received to join CIFS server 0x1C00000001 to domain.
09/06/23 10:27:57.119 mlu               16f0021 [INFO] System: Request to modify CIFS server 0x1C00000001 completed successfully.
09/06/23 10:28:11.132 mlu               12d0006 [INFO] System: VDMAPI_ID_JOIN_CIFS request failed on 1c00000001 completed with status 0x51..
09/06/23 10:28:11.138 mlu               16f8049 [ERROR] System: Modify operation for NAS Server CIFS failed. NAS Server <NAS_Server_Name> failed Modify request with status 0x51.
09/06/23 10:28:11.144 mlu               12d8009 [ERROR] System: Could not complete operation Obj 0x1F0000008A - APO operation failed because 0xc16f8049.
09/06/23 10:28:18.747 FileServices       160085 [ERROR] Audit: Modification of CIFS sharing protocol settings for NAS server <NAS_Server_Name> initiated by User local/admin failed.
09/06/23 10:28:18.948 mlu               16f0020 [INFO] System: Request received to modify CIFS server 0x1C00000001.
c4_safe_ktrace.log 
09/06/23 10:28:38.689 sade             a6143705 c4_safe_ktrace   KERBEROS: 5:[NAS_Server_Name] Warning: send_as_request: Realm <Realm> - KDC 10.1.1.1 returned error: Clients crede
09/06/23 10:28:38.689 sade             a6143705 c4_safe_ktrace   SMB: 3:[NAS_Server_Name] xyz' on Active Directory server '<AD_Server>'. Kerberos gssError is 'Mis
09/06/23 10:28:38.689 sade             a6143705 c4_safe_ktrace   SMB: 3:[NAS_Server_Name] cellaneous failure. Clients credentials have been revoked. '. Error message is 0,-1765328366.
09/06/23 10:28:38.689 sade             a6143705 c4_safe_ktrace   VDMAPI: 6:[NAS_Server_Name] VDMApi-JOIN_CIFS : completed, Kerberos error

Cause

"Se revocaron las credenciales de los clientes. ”. Mensaje de error 0,-1765328366" significa que la cuenta de administrador de dominio que se utilizó para unir el servidor NAS al dominio se bloqueó.

Resolution

Desbloquee la cuenta de administrador de dominio o utilice otra cuenta que tenga los privilegios correctos para unir un servidor NAS a un dominio.

Affected Products

Dell EMC Unity
Article Properties
Article Number: 000217436
Article Type: Solution
Last Modified: 12 Dec 2023
Version:  2
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