PowerEdge：iDRAC9 FW v7.00.00.00 - 虛擬主控台 - 無法連線檢視器。關閉視窗，然後再試一次

Summary: 本文涵蓋虛擬主控台無法啟動的問題，並出現此錯誤「無法連線檢視器。在更新 iDRAC9 韌體 v7.00.00.00 後關閉視窗並再試一次。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

當您嘗試啟動虛擬主控台時出現錯誤：

虛擬主控台錯誤 


請遵循此故障診斷方法：

  1. 確認您是透過 IP 或 FQDN 啟動 iDRAC GUI，否則請嘗試其他方法，看看是否有幫助。 
  2. 如果是有問題的 chrome 瀏覽器，請嘗試使用隱身模式啟動虛擬控制台。如果瀏覽器中安裝了多個擴展程式，請禁用所有擴展程式，然後啟用隱身模式，然後再試一次。 
  3. 確認 Chrome/Firefox/Safari 或 Microsoft Edge 的瀏覽器版本。請將瀏覽器更新至最新版本，然後再試一次。
    1. 如果是 Chrome 瀏覽器，我們建議您更新至 v116.0.5845.141 或更新版本，可讓虛擬主控台在 iDRAC 7.00.x.x 上運作。
  4. 確認客戶是否有任何代理指令檔推送至伺服器，且可能是代理「切斷」視訊串流。
  5. 最後，建議您在任何出現此問題的系統上回復 iDRAC，因為隔離與縮小問題很重要。 

 

檢閱 iDRAC 7.00.00.00 版本資訊和已知問題中的資訊 

有關 Safari 瀏覽器上的虛擬主控台和問題訊息 

有關虛擬主控台和 Chrome 必須使用版本 63 或更新版本的訊息 

有關不支援 Edge 瀏覽器版本的消息 44.17763.1.0 |18.17763 

支援的網頁瀏覽器清單 

 

Affected Products

iDRAC9

Products

PowerEdge XR2, Poweredge C4140, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge MX5016s, PowerEdge MX740C, PowerEdge MX750c , PowerEdge MX760c, PowerEdge MX840C, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440, PowerEdge R450, PowerEdge R540, PowerEdge R550, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T140, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640, PowerEdge XE2420, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9640, PowerEdge XE9680, PowerEdge XR11, PowerEdge XR12, PowerEdge XR4510c, PowerEdge XR4520c, PowerEdge XR5610, PowerEdge XR7620, PowerEdge XR8610t, PowerEdge XR8620t, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840 ...
Article Properties
Article Number: 000217841
Article Type: How To
Last Modified: 07 Mar 2025
Version:  4
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