Dell VxRail: plug-in vSAN mancante nel web client vSphere

Summary: Plug-in vSAN mancante nel web client vSphere

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Symptoms

Plug-in vSAN mancante nel web client vSphere.
Il cliente non è in grado di gestire il cluster vSAN. 

vsphere_client_virgo.log 
[2023-11-13T09:01:38.054Z] [INFO ] async-task-executor-pool-230  com.vmware.vise.plugin.download.PluginDownloadServiceImpl         Downloading plug-in package from https://xxxxx.xxxxxx.local:443/vsanHealth/plugins/vsan-h5-client.zip (no proxy defined) 
[2023-11-13T09:01:38.070Z] [ERROR] async-task-executor-pool-230  com.vmware.vise.plugin.download.PluginDownloadServiceImpl         Downloading plug-in package: com.vmware.vsphere.client.h5vsan:7.0.2.200 has failed. Cannot connect to host: https://xxxxx.xxxxxx.local:443/vsanHealth/plugins/vsan-h5-client.zip java.io.IOException: Server returned HTTP response code: 500 for URL: https://xxxxx.xxxxxx.local:443/vsanHealth/plugins/vsan-h5-client.zip
    at sun.reflect.GeneratedConstructorAccessor312.newInstance(Unknown Source)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
    at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1950)
    at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1945)
    at java.security.AccessController.doPrivileged(Native Method)
    at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1944)
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1514)
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1498)
    at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:268)
    at com.vmware.vise.util.http.ConnectionManager.getResponseBodyAsStream(ConnectionManager.java:341)
    at com.vmware.vise.util.http.SimpleHttpClient.executeMethodResponseAsStream(SimpleHttpClient.java:223)
    at com.vmware.vise.plugin.download.PluginDownloadServiceImpl.downloadPackageInfo(PluginDownloadServiceImpl.java:285)
    at com.vmware.vise.plugin.download.PluginDownloadServiceImpl.writeToFile(PluginDownloadServiceImpl.java:251)
    at com.vmware.vise.plugin.download.PluginDownloadServiceImpl.download(PluginDownloadServiceImpl.java:133)
    at com.vmware.vise.plugin.async.task.PluginDownloadTask.run(PluginDownloadTask.java:73)
    at java.util.concurrent.CompletableFuture$AsyncRun.run(CompletableFuture.java:1640)
    at com.vmware.vise.util.concurrent.QueuingCachedThreadPool$2.call(QueuingCachedThreadPool.java:873)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at com.vmware.vise.util.concurrent.QueuingCachedThreadPool$QueueProcessor.run(QueuingCachedThreadPool.java:1271)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
    at com.vmware.vise.util.concurrent.WorkerThreadFactory$1.run(WorkerThreadFactory.java:64)
    at java.lang.Thread.run(Thread.java:748)
Caused by: java.io.IOException: Server returned HTTP response code: 500 for URL: https://xxxxx.xxxxxx.local:443/vsanHealth/plugins/vsan-h5-client.zip
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1900)
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1498)
    at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:480)
    at sun.net.www.protocol.https.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java:352)
    at com.vmware.vise.util.http.ConnectionManager.connect(ConnectionManager.java:284)
    at com.vmware.vise.util.http.SimpleHttpClient.connect(SimpleHttpClient.java:354)
    at com.vmware.vise.util.http.SimpleHttpClient.connect(SimpleHttpClient.java:324)
    at com.vmware.vise.util.http.SimpleHttpClient.executeMethodResponseAsStream(SimpleHttpClient.java:222)
    ... 14 common frames omitted


Cause

Plug-in vSAN mancante nella posizione del percorso: 
/usr/lib/vmware-vpx/vsan-health/ui-plugins/ 
Quando il server vCenter viene riavviato, carica il plug-in vSAN dalla cartella seguente:  
/etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/
Estrae il pacchetto html5 vSAN per: 
 /etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/





Resolution

Per risolvere il problema: 

Copiare il plug-in vSAN da un altro server vCenter con lo stesso numero di build. Se si utilizza un numero di build vCenter diverso, il caricamento del plug-in vSAN non riesce.  
root@vcsa01 [ ~ ]# mkdir -p /etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/com.vmware.vsphere.client.h5vsan-<get vCenter build from from vsphere_client_virgo.log >

mkdir -p /etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/com.vmware.vsphere.client.h5vsan-7.0.2.200

root@vcsa01 [ ~ ]# unzip vsan-h5-client.zip -d /etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/com.vmware.vsphere.client.h5vsan-6.7.0.13000

unzip vsan-h5-client.zip -d /etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/com.vmware.vsphere.client.h5vsan-7.0.2.200

root@vcsa01 [ ~ ]# service-control --stop vsphere-ui
root@vcsa01 [ ~ ]# service-control --start vsphere-ui
In alternativa, implementare un vCenter temporaneo nell'ambiente del cliente ed estrarre il plug-in dalla VM.

Products

VxRail
Article Properties
Article Number: 000219820
Article Type: Solution
Last Modified: 18 Dec 2023
Version:  1
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