VxRail: The number of disks or disk layout do not match the primary node
Summary: During a VxRail deployment, the Validate configuration fails with an error "The number of disks or disk layout do not match the primary node."
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
During a VxRail deployment, the Validate configuration fails with an error "The number of disks or disk layout do not match the primary node."
VxRail host discovery or validation failed with the below error:
"The number of disks or disk layout do not match the primary node"
Cause
This could be due to one or more hard drives missing from the IDRAC Inventory.
https://IDRACIP -->Storage-->PhysicalDisk
https://IDRACIP -->Storage-->PhysicalDisk
Resolution
Follow the below steps to resolve this issue:
- Perform an IDRAC soft reboot and check if the missing hard drive is visible on the IDRAC inventory. See KB https://www.dell.com/support/kbdoc/en-us/000126703 . If yes, rerun the validation otherwise follow the next steps.
- Perform a remote auxiliary power drain of the node through the iDRAC. See KB https://www.dell.com/support/kbdoc/en-us/000020620 and check if the missing hard drive is visible on the IDRAC inventory. If yes, rerun the validation otherwise follow the next steps.
- Perform a hard reset and power drain of the affected node. See KB https://www.dell.com/support/kbdoc/en-us/000175625 as this needs to be done from onsite
Check if the missing hard drive is visible on the IDRAC inventory, if yes rerun the validation.
Affected Products
VxRail 460 and 470 Nodes, VxRail Appliance Family, VxRail Appliance Series, VxRail G Series Nodes, VxRail D Series Nodes, VxRail D560, VxRail D560F, VxRail E Series Nodes, VxRail E460, VxRail E560, VxRail E560F, VxRail E560N, VxRail E660
, VxRail E660F, VxRail E660N, VxRail E665, VxRail E665F, VxRail E665N, VxRail G560, VxRail G560F, VxRail P Series Nodes, VxRail P470, VxRail P570, VxRail P570F, VxRail P580N, VxRail P670F, VxRail P670N, VxRail P675F, VxRail P675N, VxRail S Series Nodes, VxRail S470, VxRail S570, VxRail S670, VxRail Software, VxRail V Series Nodes, VxRail V470, VxRail V570, VxRail V570F, VXRAIL V670F
...
Article Properties
Article Number: 000220522
Article Type: Solution
Last Modified: 28 Feb 2025
Version: 2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.