NetWorker: License Error: Unable to Load Library: Cannot Open Shared Object File: No Such File or Directory
Summary: The daemon.log is logging a licensing error "Error while initializing the CLP licensing-related libraries: Unable to load library libxmlsec1.so libltdl.so.7: Cannot open shared object file: No such file or directory." ...
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Symptoms
The NetWorker server is installed on a Linux host.
The daemon.raw is logging a licensing error.
(See Dell Article, NetWorker: How to use nsr_render_log for instructions on gathering logs.)
The daemon.raw is logging a licensing error.
- Linux: /nsr/logs/daemon.raw
- Windows: C:\Program Files\EMC NetWorker\nsr\logs\daemon.raw
Error while initializing the CLP licensing related libraries: nsrlmc Unable to load library libxmlsec1.so libltdl.so.7: cannot open shared object file: No such file or directory
(See Dell Article, NetWorker: How to use nsr_render_log for instructions on gathering logs.)
Cause
NetWorker 19.9 started using an XML license which has a dependency on library package
libxmlsec1.so.Resolution
Install library package
The
libxmlsec1.so.
The
libxmlsec1.so. library package has several further dependencies on other packages as well and one of them is libltdl.so.7. A fully updated Linux operating system should have all the required packages already installed.Additional Information
The error is documented in the NetWorker 19.10 Licensing Guide.
Article Properties
Article Number: 000221996
Article Type: Solution
Last Modified: 07 Mar 2024
Version: 2
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