PowerProtect: How to remove the application agents gracefully

Summary: This article walks through the steps to remove the application agents from the PowerProtect Data Manager UI.

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Instructions

1. Unregister the agent first.
Use the "unregister" script on the Application agent host to unregister the agent.
Windows: unregister.bat from the \AgentService
Linux: unregister.sh from the /opt/dpsapps/agentsvc directory

2. Uninstall the agent.
Use the uninstall script on the application agent to uninstall the agent.

Windows: Run the application agent installation binary and choose the "remove" option in installation modification.
Linux: /opt/dpsapps/fsagent/bin/uninstall.sh

3. On the PowerProtect Data Manager UI, select the application agent and select "delete".

This removes the Application agent from the PowerProtect Data Manager UI.



Additional Information

If the Application agent is still listed after following above steps, contact Dell support.

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000222180
Article Type: How To
Last Modified: 11 Jul 2024
Version:  1
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