Dell Unity: SupportAssist 組態失敗,並顯示錯誤 0x6400C1F (Dell 可修正)

Summary: SupportAssist 組態失敗,並顯示錯誤0x6400C1F

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

安全集中式閘道 (SCG) 已設定並執行中。
嘗試設定 SupportAssist 在網路檢查步驟失敗,並顯示錯誤0x6400C1F。

SupportAssist 組態精靈
圖 1:SupportAssist 組態精靈

Cause

SupportAssist 狀態 (svc_supportassist --status) 命令失敗。
嘗試清理並重新啟動 SupportAssist 失敗。

svc_supportassist命令的輸出 
圖 2:svc_supportassist命令的輸出

Resolution

應檢查 ESE docker 容器狀態。
請聯絡 Dell Unity 支援 ,並參考此 KB 000224056。

Affected Products

Dell EMC Unity
Article Properties
Article Number: 000224056
Article Type: Solution
Last Modified: 13 Feb 2025
Version:  2
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