Chromebook Battery Cable is Too Short
Summary: Information about the internal Chromebook battery cable being too short for a battery replacement.
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Cause
When Chromebooks transitioned from Polymer to Prismatic batteries, the connection on the battery was moved over to better identify the two types. But this has caused confusion when Customers purchase new replacement batteries.
Polymer Battery Cable (Short / 4.5 inches) Part Number #7PR30
Prismatic Battery Cable (Long / 5.5 inches) Part Number #9MJG6
Resolution
Battery Cable Part Number
Use the chart below showing the Chromebook, the battery it has by part number and the cable that is needed.
| Chromebook with Polymer Battery | Polymer Battery Part Numbers |
|---|---|
| Chromebook 3100 | 16DPH, 07GDY, 65N6H, 7T0D3 |
| Chromebook 3100 2-in-1 | 16DPH, 07GDY, 65N6H, 7T0D3 |
| Chromebook 3180 | 16DPH, 07GDY, 65N6H, 7T0D3 |
| Chromebook 3189 | 16DPH, 07GDY, 65N6H, 7T0D3 |
| Chromebook 3400 | 16DPH, 07GDY, 65N6H, 7T0D3 |
| Chromebook 5190 | 16DPH, 07GDY, 65N6H, 7T0D3 |
| Chromebook 5190 2-in-1 | 16DPH, 07GDY, 65N6H, 7T0D3 |
| Inspiron 3181 | 16DPH, 07GDY, 65N6H, 7T0D3 |
| Inspiron 3181 2-in-1 | 16DPH, 07GDY, 65N6H, 7T0D3 |
| Battery Cable Part Number Needed | Polymer Battery Cable (Short / 4.5 Inches) Part Number #7PR30 |
| Chromebook with Prismatic Battery | Prismatic Battery Part Numbers |
|---|---|
| Chromebook 3100 | FY8XM, Y07HK, YWD3C |
| Chromebook 3100 2-in-1 | FY8XM, Y07HK, YWD3C |
| Chromebook 3180 | FY8XM, Y07HK, YWD3C |
| Chromebook 3189 | FY8XM, Y07HK, YWD3C |
| Chromebook 3400 | FY8XM, Y07HK, YWD3C |
| Chromebook 5190 | FY8XM, Y07HK, YWD3C |
| Chromebook 5190 2-in-1 | FY8XM, Y07HK, YWD3C |
| Inspiron 3181 | FY8XM, Y07HK, YWD3C |
| Inspiron 3181 2-in-1 | FY8XM, Y07HK, YWD3C |
| Battery Cable Part Number Needed | Prismatic Battery Cable (Long / 5.5 Inches) Part Number #9MJG6 |
| Chromebook 3110 | 26JGK, 8GHCX, CTGKT, RF9H3, X0Y5M, YT39X |
| Chromebook 3110 2-in-1 | 26JGK, 8GHCX, CTGKT, RF9H3, X0Y5M, YT39X |
| Battery Cable Part Number Needed | Battery Cable (Short / 4.5 Inches) Part Number #7T73H |
If you need assistance with this issue, contact Dell Technical Support.
Affected Products
Chromebook 3100 2-in-1., ChromeBook 3100, Chromebook 3110 2-in-1, Chromebook 3110, Chromebook 11 3180, Chromebook 11 3189, Chromebook 5190 2-in-1, Chromebook 5190, ChromeBook 3400, Inspiron Chromebook 11 3181, Inspiron Chromebook 11 3181 2-in-1Article Properties
Article Number: 000224547
Article Type: Solution
Last Modified: 30 Sep 2025
Version: 4
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