Sikkerhetskopiering av NMC-database mislykkes etter oppdatering til NetWorker 19.11

Summary: Etter oppgraderingen til NetWorker 19.11 i Windows 2022 begynte sikkerhetskopieringen av NMC-databasen å mislykkes.

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Symptoms

Sikkerhetskopiering av NMC-database mislykkes etter oppgradering til NetWorker 19.11.

Feil i policyhandlingsloggen: 
108179:savepsm: Replicating database contents to C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata...
108180:savepsm: Unable to execute C:\Program Files\EMC NetWorker\Management\GST\postgres_latest\bin\pg_basebackup.exe in order to copy the database
108181:savepsm: See 'C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log' for details
108179:savepsm: Replicating database contents to C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata...
108180:savepsm: Unable to execute C:\Program Files\EMC NetWorker\Management\GST\postgres_latest\bin\pg_basebackup.exe in order to copy the database
108181:savepsm: See 'C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log' for details
Feil i C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log: 
pg_basebackup: incompatible server version 12.18
pg_basebackup: removing data directory "C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata"

Cause

Med NetWorker 19.11 har Postgres blitt oppdatert til versjon 12.18. Imidlertid postgres_link under C:\Program Files\EMC NetWorker\Management\GST er fortsatt knyttet til Postgres 11.21.

Dette er et eksempel på den feilaktige koblingen:

 <SYMLINKD>     postgres_latest [C:\Program Files\EMC NetWorker\Management\GST\postgres\11.21]

Resolution

Følg disse trinnene for å løse dette problemet:

1) Gå til C:\Program Files\EMC NetWorker\Management\GST.
2) Slett lenken postgres_latest.
3) Opprett lenken på nytt slik at den peker til Postgres 12.18-mappen.

mklink /D "C:\Program Files\EMC NetWorker\Management\GST\postgres_latest" "C:\Program Files\EMC NetWorker\Management\GST\postgres\12.18"

 

Article Properties
Article Number: 000227517
Article Type: Solution
Last Modified: 12 Aug 2024
Version:  1
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