Säkerhetskopiering av NMC-databasen misslyckas efter uppdatering till NetWorker 19.11

Summary: Efter uppgraderingen till NetWorker 19.11 på Windows 2022 började säkerhetskopieringen av NMC-databasen att misslyckas.

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Symptoms

Säkerhetskopieringen av NMC-databasen misslyckas efter uppgradering till NetWorker 19.11.

Fel i principåtgärdsloggen: 
108179:savepsm: Replicating database contents to C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata...
108180:savepsm: Unable to execute C:\Program Files\EMC NetWorker\Management\GST\postgres_latest\bin\pg_basebackup.exe in order to copy the database
108181:savepsm: See 'C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log' for details
108179:savepsm: Replicating database contents to C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata...
108180:savepsm: Unable to execute C:\Program Files\EMC NetWorker\Management\GST\postgres_latest\bin\pg_basebackup.exe in order to copy the database
108181:savepsm: See 'C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log' for details
Fel i C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log: 
pg_basebackup: incompatible server version 12.18
pg_basebackup: removing data directory "C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata"

Cause

Med NetWorker 19.11 har Postgres uppdaterats till version 12.18. Dock postgres_link under C:\Program Files\EMC NetWorker\Management\GST är fortfarande länkad till Postgres 11.21.

Detta är ett exempel på den felaktiga länken:

 <SYMLINKD>     postgres_latest [C:\Program Files\EMC NetWorker\Management\GST\postgres\11.21]

Resolution

Följ dessa steg för att lösa problemet:

1) Gå till C:\Program Files\EMC NetWorker\Management\GST.
2) Ta bort länken postgres_latest.
3) Återskapa länken så att den pekar på Postgres 12.18-mappen.

mklink /D "C:\Program Files\EMC NetWorker\Management\GST\postgres_latest" "C:\Program Files\EMC NetWorker\Management\GST\postgres\12.18"

 

Article Properties
Article Number: 000227517
Article Type: Solution
Last Modified: 12 Aug 2024
Version:  1
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