PowerEdge: How To Gather TSR with Debug logs using Rocky Linux Based SLI Image

Summary: This article is a guide to How to collect the Dell SupportAssist Log/TSR report from the Rocky Linux based Live Environment Support Live Image (SLI)

Affected Products

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Instructions

This version of the SLI Media is not available for download by the public.

This guide aims to aid in any steps advised by Dell technical support.

Below options while booting the server from Rocky Linux based Live OS Environment

booting into Live Linux

Live Linux OS

Run the below command to initiate a Dell SupportAssist log/TSR report with debug log enabled.

running command to gather TSR

command running

Once the Dell SupportAssist collection is completed, may go to /var/data folder to review or transfer the TSR report.

TSR generated

review the log

The TSR report can be transferred to any connected USB stick or share using Network.

transferring TST to USB

HTTPS network share of TSR