PowerFlex 3.X PowerFlex Gateway - Logs Collected from All Nodes Even When Some Selected

Summary: The Collects Logs feature collects the logs from all the system nodes although only a few were selected.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

PowerFlex Gateway (GW) version 3.6.1

The end user may have selected one or many nodes to collect get_info logs.

In the screenshot below, nodes ending in IP 20 and 52 have been selected.Powerflex gateway log collection 

However, the GW attempts to collect logs from all nodes in the cluster, even though only two were selected. Powerflex gateway log collection 

Log collection may take longer or consume more space than expected in clusters with many SDSs.

 

Cause

The GW log collection code logic gathers logs from all nodes, even when only a few are selected.

 

Resolution

get_info logs can be manually collected from a specific node otherwise upgrade to PowerFlex version 3.6.5 or higher, where the issue has been resolved.

Impacted Version

PowerFlex 3.6.4.x and lower

Fixed In Version

PowerFlex 3.6.5

Products

PowerFlex rack, VxFlex Ready Nodes, PowerFlex custom node, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625 , PowerFlex custom node, PowerFlex custom node R650, PowerFlex custom node R6525, PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R760, PowerFlex custom node R7625, PowerFlex Software, VxFlex Ready Node, VxFlex Ready Node R640, VxFlex Ready Node R740xd, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxFlex Ready Node R840 ...
Article Properties
Article Number: 000242474
Article Type: Solution
Last Modified: 30 Oct 2024
Version:  1
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