Avamar: Backup Retention is set Incorrectly

Summary: Upgrading the Avamar server to versions 19.9 or 19.10 the backup retention is set to yearly instead of what is being specified in the retention policy.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Example of the incorrect retention tag in the MCGUI:

 

 

 

Cause

The issue is due to changes to the Management Console Service Database (MCDB). A new table for displaying retention tags in the MCGUI and Avamar User Interface (AUI) was introduced.

Resolution

As of right now there is no fix for this issue. There has been a defect opened to get this issue fixed in a hotfix planned for release in January of 2025. 

Article Properties
Article Number: 000253755
Article Type: Solution
Last Modified: 02 Dec 2024
Version:  1
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