PowerFlex 4.x: Nie można wdrożyć klastra pamięci masowej PowerFlex. Błąd "Failed Bootstrap operation failed"

Summary: PowerFlex 4.x: Nie można wdrożyć klastra pamięci masowej PowerFlex. Błąd "Failed Bootstrap operation failed"

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

PowerFlex 4.x: Nie można wdrożyć klastra pamięci masowej PowerFlex. Błąd "Failed Bootstrap operation failed"

Klaster MDM nie został jeszcze utworzony. Na maszynach SVM zainstalowane są tylko pakiety RPM MDM.

exception.log zawiera następujący błąd: -

#<ASM::UserException: VXFM307::Bootstrap operation failed for operations: Bootstrap operation failed for operations: [{"name"=>".AddCaCommand",
      "message"=>"Command failed: Could not connect to XX.XX.XX.XX. Ensure that the relevant service (LIA) is running and that the server can communicate with the node"}, {"name"=>".AddCaCommand", "message"=>"Command failed: Could not connect to XX.XX.XX.YY. Ensure that the relevant service (LIA) is running and that the server can communicate with the node"}, {"name"=>".AddCaCommand", "message"=>"Command failed: Could not connect to XX.XX.XX.ZZ. Ensure that the relevant service (LIA) is running and that the server can communicate with the node"}].>

/opt/asm-deployer/lib/asm/provider/elementmanager/scaleio.rb:10156:in `configure_security_bootstrap'
/opt/asm-deployer/lib/asm/provider/elementmanager/scaleio.rb:10405:in `configure_scaleio_gateway'
/opt/asm-deployer/lib/asm/service_deployment.rb:4156:in `process_scaleio'

scaleio-block-legacy-gateway_exception.log ma następujący błąd: -

#<ASM::UserException: VXFM307::Bootstrap operation failed for operations: Bootstrap operation failed for operations: [{"name"=>".AddCaCommand",
      "message"=>"Command failed: Could not connect to XX.XX.XX.XX. Ensure that the relevant service (LIA) is running and that the server can communicate with the node"}, {"name"=>".AddCaCommand", "message"=>"Command failed: Could not connect to XX.XX.XX.YY. Ensure that the relevant service (LIA) is running and that the server can communicate with the node"}, {"name"=>".AddCaCommand", "message"=>"Command failed: Could not connect to XX.XX.XX.ZZ. Ensure that the relevant service (LIA) is running and that the server can communicate with the node"}].>

Dzienniki śledzenia LIA na maszynach SVM są wypełniane co kilka sekund następującymi informacjami.

2024/12/13 15:34:12.925210 LOW:7ff568389db0:netPath_StartAsServer_CK:00539:  :: Disconnected Live SERVER path 0x7ff5683c8480 of portal (nil) net 0x8fb000 socket 14 inflights 0 HS:0 Start connection from IP XX.XX.XX.XX:43739 to XX.XX.XX.YY:9098
2024/12/13 15:34:12.925220 LOW:7ff568389db0:netPath_StartAsServer_CK:00552:  :: Disconnected Live SERVER path 0x7ff5683c8480 of portal (nil) net 0x8fb000 socket 14 inflights 0 HS:1 Registered with manager
2024/12/13 15:34:12.925735 LOW:7ff568389db0:netSec_Accept_CK:00310: Starting secure accept
2024/12/13 15:34:12.929886 MED:7ff568389db0:mosSecurity_PrintLibX509StoreCtxError:01115: SSL certificate verification error: unable to get local issuer certificate
2024/12/13 15:34:12.929900 LOW:7ff568389db0:mosSsl_HandleError:00429: ERROR: Handshake: error:1417C086:SSL routines:tls_process_client_certificate:certificate verify failed, SSL error: 1
2024/12/13 15:34:12.929903 LOW:7ff568389db0:netSec_SslHandshake_CK:00486: ERROR: Handshake failed (CERT_VERIFY_FAILURE)
2024/12/13 15:34:12.929905 LOW:7ff568389db0:netPath_StartAsServer_CK:00568: ERROR:  :: Disconnected Live SERVER path 0x7ff5683c8480 of portal (nil) net 0x8fb000 socket 14 inflights 0 HS:1 secure accept failure (CERT_VERIFY_FAILURE)

 

Następujące polecenie zostało uruchomione na MVM z adresami IP SVM, aby sprawdzić, czy port 9099 dla LIA jest otwarty

echo ""> /dev/tcp/XX.XX.XX.XX/9099 && echo "Port is open" || echo "not open"

Jednak wdrożenie klastra PowerFlex Storage MDM Cluster nie powiodło się

Cause

Klient miał zaporę sprzętową, która blokowała port 9099. 

Resolution

Sprawdź z klientem, czy nie korzysta on z zapory sprzętowej, która może blokować komunikację LIA na porcie 9099 podczas wdrażania.

Article Properties
Article Number: 000262080
Article Type: Solution
Last Modified: 23 Dec 2024
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.