Symptoms
Customer Replaceable Unit
Cause
Customer Replaceable Unit
Resolution
Dell Customer Replaceable Unit (CRU) Videos
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Part Type
Part
Time
Disk/Drives
Add a 2.5-inch disk.
1:10
Watch Video
Add a 2.5-inch drive to the 25-drive DAE.
1:14
Watch Video
Add an optional 3.5-inch drive to a Unity 15-drive DAE.
1:14
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Replace a DPE M.2 internal disk: Unity x00/F Series, x50/F Series, and 380/F
3:28
Watch Video
Replace a DPE M.2 internal disk: Unity 480/F, 680/F, 880/F
3:23
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Replace an internal drive.
5:15
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Replace a 2.5-inch Disk Drive.
2:50
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Replace a 3.5-inch Disk Drive.
2:50
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DAE
Add a 15-drive disk array enclosure (DAE).
2:15
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Add a 25-drive disk array enclosure (DAE).
2:17
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Power Supply
Replace a DPE Power Supply.
2:40
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Replace a Power Supply (PS) in a 25 Drive Disk Array Enclosure (DAE).
2:53
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Fan and Cooling
Replace a DPE Cooling Fan for Unity XT.
3:02
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Replace a DPE cooling module: Unity x00/F Series, x50/F Series, and 380/F
3:52
Watch Video
I/O Module
Add an I/O module.
2:48
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Add an optional I/O module.
2:20
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Replace a faulty I/O module.
2:20
Watch Video
Memory
Replace a DPE DIMM: Unity x00/F Series, x50/F Series, and 380/F
3:48
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Replace a DPE memory module.
3:00
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Embedded Module
Replace a faulty Embedded Module.
2:44
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Link Control Card
Replace a Link Control Card (LCC) in a 15 Drive Disk Array Enclosure (DAE).
3:47
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Replace a Link Control Card (LCC) in a 25 Drive Disk Array Enclosure (DAE).
3:42
Watch Video
Port Card
Add a DPE 4-Port Card.
3:28
Watch Video
Small Form Optical Connector (SFP)
Add a CNA Small Form Optical Connector (SFP).
4:10
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Replace a Small Form Optical Connector (SFP).
2:38
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Storage Processor
Replace a Storage Processor (SP).
8:25
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Quick Start - Install
DPE Quick Start: Unity x00/F Series, x50/F Series, and 380/F
3:14
Watch Video
DPE Quick Start: Unity 480/F, 680/F, 880/F Series
2:55
Watch Video
Affected Products
Avamar, VxFlex Ready Nodes, PowerFlex Appliance, PowerFlex custom node, Dell EMC Unity, VNX/VNXe, Atmos, Atmos Cloud Delivery Platform, Atmos Generation 1 Hardware, Atmos Generation 2 Hardware, Atmos Generation 3 Hardware, GeoDrive for Windows
, Atmos Software Virtual Edition, Atmos Software with Atmos Hardware, Avamar, Avamar Client, Avamar Client for VMware, Avamar Data Migration Enabler, Avamar Data Store, Avamar Data Store Gen3, Avamar Data Store Gen4, Avamar Data Store Gen4S, Avamar Data Store Gen4T, Avamar Plug-in for Exchange 2003, Avamar Plug-in for Exchange 2007, Avamar Plug-in for Exchange VSS, Avamar Plug-in for Hyper-V VSS, Avamar Plug-in for Oracle, Avamar Plug-in for SharePoint VSS, Avamar Plug-in for Sybase ASE, Avamar Server, Avamar Virtual Edition, Avamar with CloudBoost, Celerra, Celerra Manager, Celerra Manager Advanced, Celerra NS, Celerra NS-120, Celerra NS-480, Celerra NS-G2, Celerra NS-G8, Celerra NS40, Celerra NS80G, Celerra NS-960, Celerra NX4 Dual Data Mover Enclosure, Celerra NX4 Integrated Storage Array, Celerra NX4 Single Data Mover Enclosure, Connectrix DS-6520B, Connectrix DS 6510B, Connectrix DS 6610B, Connectrix DS 6630B, Connectrix EC-1700-B/C, Connectrix Manager Converged Network Edition, Connectrix MDS-9132T, Connectrix MDS-9706-V2, Connectrix MDS-9710-V2, Connectrix MDS-Series Firmware 6.X, Connectrix MDS-Series Firmware 8.X, Connectrix MDS 9132T, Connectrix MDS 9396S, Connectrix MDS 9396T, Connectrix MP 7840B, Connectrix NEX-5020, CSI Driver for PowerScale, CSI Driver for Unity, ECS Appliance Hardware Gen3 EX300, ECS Appliance Hardware Gen3 EX3000, ECS Appliance Hardware Gen3 EX500, GS Tools Central Unity Configuration, Isilon 108NL, Isilon A2000, Isilon EX 6000, Isilon EX 9000, Isilon H600, Isilon InsightIQ, Isilon IQ 36000X, Isilon IQ 6000X, Isilon IQ 72000X, Isilon NL-Series, Isilon Search, Isilon SmartQuotas, Isilon SnapshotIQ, Isilon Switch QDR, Isilon VAAI, Isilon with HDFS, Isilon with iSCSI, IsilonSD Edge, PowerFlex appliance R650, PowerFlex appliance R6525, Powerflex appliance R750, PowerFlex custom node, PowerFlex custom node R650, PowerFlex custom node R6525, PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R7625, VxFlex Ready Node, VxFlex Ready Node R640, VxFlex Ready Node R740xd, Dell EMC Unity 300F, Dell EMC Unity 350F, Dell EMC Unity XT 380, Dell EMC Unity XT 380F, Dell EMC Unity 400, Dell EMC Unity 400F, Dell EMC Unity XT 480, Dell EMC Unity XT 480F, Dell EMC Unity 600, Dell EMC Unity 600F, Dell EMC Unity XT 680, Dell EMC Unity XT 680F, Dell EMC Unity XT 880F, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family, Dell EMC UnityVSA Professional Edition/Unity Cloud Edition, VNX-F7000, VNX for DLm2100, VNX for DLm6000, VNX VG2, VNX VG8, VNX-VSS Series, VNX-VSS100, VNX1 Series, VNX2 Series, VNX5100, VNX5150, VNX5300, VNX5400, VNXe1 Series, VNXe1000 Series, VNXe1600, VNXe2 Series, VNXe3100, VNXe3150, VNXe3200, VNXe3300, VNX/VNXe, vRealize Orchestrator (vRO) Plug-in for Unity, vVNX, vVNX Series, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxFlex Ready Node R840
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