The VASA Provider Temporarily goes Offline during a Planned Code Upgrade
Summary: The VASA provider temporarily goes offline during a planned code upgrade. During this time, datastores may show as inaccessible in vSphere.
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Symptoms
During an array code upgrade, a datastore may show as inaccessible in vSphere:
Cause
The VASA Provider goes offline during an array code upgrade and should automatically come back up showing an active-standby state:
The VASA Provider Product Guide states:
Resolution
- The VASA Provider goes offline during an array code upgrade and should automatically come up showing an active-standby state.
- After the code upgrade is complete, all datastores that were accessible prior to the code upgrade should again show as accessible.
- There should not be any requirement to re-register the VASA Provider in vSphere once the code upgrade is complete.
- If the datastores show inaccessible after a planned upgrade, it will be necessary to create a support ticket and engage Dell Support.
Article Properties
Article Number: 000284190
Article Type: Solution
Last Modified: 19 Mar 2025
Version: 5
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