NetWorker :Client 64bit OS installation with NMDA 32bit Domino Recovery Failure.

Summary: The NetWorker Management Console (NMC) is not able to run Domino recoveries and/or view the 'Lotus' option when using the Modify Client Wizard.

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Symptoms

NetWorker Client version:  (64bit) 19.11.0.3 Build 80
NMDA Client version:  (32bit) 19.11.0.3 Build 80
Client OS :  Microsoft Windows Server 2016

 

The NMDA Domino backups are working fine without issues but, the NMC cannot run recoveries-.

error message could not obtain the required memory

 

The Modify Client Wizard does not show 'Lotus'-

no line saying lotus is available among the backup types

Cause

NetWorker Client 64bit installation with NMDA 32bit installation for 32bit Domino Lotus Application is missing the 'JAR' files:

 

The following files were incorrectly copied:

nsrdasv.exe
nsrdaprobe.exe
nsrdocrc.exe
nsrnotesrc.exe

From 

"C:\Program Files (x86)\EMC NetWorker\nsr\bin"


To 

"C:\Program Files\EMC NetWorker\nsr\bin"

Resolution

Copy the following two 'JAR' files-.

 

nmlra.jar
nmlra_res.jar

 

From 

"C:\Program Files (x86)\EMC NetWorker\nsr\bin"


To 

"C:\Program Files\EMC NetWorker\nsr\bin"

Restart the NetWorker Services on the Domino Client.

Additional Information

Issue is not relevant for NetWorker Client 64bit installation with NMDA 64bit installation for 32bit Domino Lotus Application.

Article Properties
Article Number: 000303385
Article Type: Solution
Last Modified: 14 Jul 2025
Version:  1
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