Dell Unity: Adding or removing a LUN from a Consistency Group (CG) with snapshots fails with the error code: 0X6000c21 (User Correctable)
Summary: Adding or removing a LUN from a Consistency Group (CG) with snapshots fail with Error Code: 0X6000c21
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Error Code: 0X6000c21 is encountered when attempting to add or remove a Logical Unit Number (LUN) from a Consistency Group which has snapshots.
Cause
An important consistency groups characteristic is that snapshots must cover all consistency group LUNs to ensure that the entire group can always be restored to a single crash consistent point-in-time. As a result, some operations are not permitted for consistency groups with existing snapshots. In particular:
- A LUN with one or more existing snapshots cannot be added to a consistency group. Any snapshots must be deleted before the LUN can be added to ensure that the snapshot state of all LUNs in the consistency group is consistent.
- No LUNs can be added to a consistency group that has one or more snapshots. Such an addition would create a consistency group that could not be fully restored because the newly added LUN would not be protected at the same point-in-time as the rest of the consistency group. Therefore, consistency group snapshots must be deleted before adding new LUNs to the group.
- Similarly, no LUNs can be removed from a consistency group with one or more snapshots. This removal would make it impossible to restore the full consistency group back to the snapped point-in-time. This is because the LUN would no longer be a part of the group. All consistency group snapshots must be deleted prior to removing any LUNs from the LUN group.
Reference document: Dell EMC Unity: Snapshots and Thin Clones
Resolution
This is working as designed.
If there are any CG snapshots, they must be removed first, or the ability to add or remove a LUN fails.
Additional Information
Reference Document:
Affected Products
Dell EMC UnityArticle Properties
Article Number: 000309442
Article Type: Solution
Last Modified: 29 Apr 2025
Version: 1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.