PowerProtect: Die Data Domain-Erkennung schlägt mit ADS0005 fehl, die SSL-Handshake-Fehler angibt

Summary: Die PowerProtect-Oberfläche zeigt eine Warnmeldung ADS0005 für die Data Domain-Erkennung an.

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Symptoms

Die PowerProtect-Schnittstelle zeigt unter "Administration Certificates" an, dass das Data Domain-Zertifikat> fehlt.  Das Befehlszeilendienstprogramm des PowerProtect Data Manager Tools kann auch verwendet werden, um die verfügbaren Zertifikate zu validieren: ppdmtool -listcert

Bei der /var/log/brs/discovery-service/discovery-service.log zeigt die ADS0005 Achtung:

2025-08-21T16:56:55.995Z ERROR [] [b8675052-a49e-4ff4-9463-5f1028e3a96a-akka.actor.default-dispatcher-12] [][ALERT:ADS0005][][][] [c.e.d.e.c.s.m.DefaultMessageResourceModifier.printAlertLog(143)] - Date: Aug 22, 2025 00:56:55 AM; Summary: Unable to discover protection storage PowerProtect DD System with address 192.0.0.1 because of com.emc.brs.common.exceptions.DiscoveryActorException: Unauthorized: Unable to process the authentication request for PowerProtect DD Management Console DD-3. Error: Received fatal alert: handshake_failure..; Details: Discovery of the protection storage system was unsuccessful.; Recommended Action: Check the connection between PowerProtect Data Manager and the protection storage system. Verify that the provided credentials are valid. Start a manual discovery to discover the protection storage system, or wait for PowerProtect Data Manager to perform the next scheduled discovery. If the issue persists, contact Dell Customer Support.; Detail Summaries: null; Status: UNACKNOWLEDGED

Bei der /var/log/brs/secretsmgr/secret-mgr.log zeigt eine 'SSL-Ausnahmen' an:

025-08-20T08:15:37.263Z ERROR [] [https-jsse-nio-9092-exec-2] [][][][TRACE_ID:85d2bd7ff466e267][] [c.e.b.s.u.CertificateUtils.handshakeWithException(272)] - SSLException: SSL handshake failed Received fatal alert: handshake_failure

Die OpenSSL-Verbindung zur Data Domain zeigt eine SSL handshake Fehler:

admin@my-ppdm:/> openssl s_client -connect my-datadomain.my-domain.com:3009 -showcerts
CONNECTED(00000003)
...
---
SSL handshake has read 2408 bytes and written 463 bytes
Verification error: self signed certificate in certificate chain
---
...

Die Data Domain adminaccess Das Befehlszeilendienstprogramm zeigt an, dass die Zertifikate weiterhin gültig sind:

sysadmin@DataDomain# adminaccess cert show
Subject                Type   Application   Valid From                 Valid Until                Fingerprint
--------------------   ----   -----------   ------------------------   ------------------------   -----------------------------------------------------------
DataDomain.domain.com   host   https         Sat Aug 30 13:10:39 2025   Wed Sep 30 13:10:39 2026   69:68:64:72:E3:87:6B:87:CD:DF:85:DE:A4:A2:DF:58:80:6A:A3:DB
DataDomain.domain.com   ca     trusted-ca    Mon Sep 30 13:10:38 2024   Sun Sep 29 13:10:38 2030   4C:E4:C2:2C:FD:2A:BE:2B:FC:CE:8B:E5:BF:6A:CC:24:8F:1B:62:CF
--------------------   ----   -----------   ------------------------   ------------------------   -----------------------------------------------------------

Die Data Domain /ddr/var/log/debug/sm/sms.info log angezeigt wird als "no shared cipher" Fehler:

09/04 10:42:13.454844 [14bafa20] _sms_soap_handle_new_connection: soap_ssl_accept failed on connection ::ffff:172.16.10.94:40598. Error: 30, msg_buf: SSL_ERROR_SSL error:1408A0C1:SSL routines:ssl3_get_client_hello:no shared cipher

Cause

Data Domain und PowerProtect Appliance verfügen nicht über eine gemeinsame Verschlüsselung, um die SSL handshake Erfolgreich. 
 
Bei der adminaccess Das Befehlszeilendienstprogramm kann verwendet werden, um die Data Domain-Chiffren zu validieren:

sysadmin@datadomain# adminaccess option show cipher-list
Adminaccess option "cipher-list" set to "ECDHE-RSA-AES256-GCM-SHA384:ECDHE-RSA-AES128-GCM-SHA256".

Bei der /usr/local/brs/lib/secretsmgr/config/application.yml -Datei kann verwendet werden, um die PowerProtect-Chiffren zu validieren:

admin@ppdm:~> cat /usr/local/brs/lib/secretsmgr/config/application.yml
myserver:
  ssl:
    enabled-protocols: TLSv1.2,TLSv1.3
    ciphers: |
      TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384,
      TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384,
      TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256,
      TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256
    key-alias: secretsmgr
    key-store: "${sm.ssl.keystore-path}/secretsmgr.keystore"
    key-store-provider: SUN
    key-store-type: JKS
    protocol: TLS
    trust-store: "${sm.ssl.keystore-path}/secretsmgr.truststore"
    trust-store-provider: SUN
    trust-store-type: JKS
    client-auth: want
    enabled: true

Resolution

Fügen Sie die DHE-Suites zur Data Domain-Chiffrenliste hinzu. Beispiel:

adminaccess option set cipher-list DHE-RSA-AES128-GCM-SHA256:DHE-RSA-AES256-GCM-SHA384:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-RSA-AES128-GCM-SHA256
Article Properties
Article Number: 000425813
Article Type: Solution
Last Modified: 11 Feb 2026
Version:  1
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