NetWorker: Afinstallationen mislykkes på Windows-værten "En eller flere forudsætninger blev ikke fundet"

Summary: Kan ikke afinstallere eller fjerne NetWorker-softwaren på Windows fra Kontrolpanel

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Symptoms

  • Kan ikke afinstallere eller fjerne NetWorker-softwaren på Windows fra Kontrolpanel
  • Guiden Afinstallation starter, men fuldføres ikke, når proceduren er afsluttet.
  • Afinstallationsloggen rapporterer følgende fejl:
[0CD4:0EE4][2026-03-05T14:20:14]i201: Planned package: GSTDBUPGRADE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
[0CD4:0EE4][2026-03-05T14:20:14]i299: Plan complete, result: 0x0
[0CD4:0EE4][2026-03-05T14:20:14]i300: Apply begin
[0CD4:0EE4][2026-03-05T14:20:14]i052: Condition 'JvmFullVersion >= v8.0.000.0' evaluates to false.
[0CD4:0EE4][2026-03-05T14:20:14]e000: Error 0x80004005: One or more pre-requisites were not found: installation failed.
[0CD4:0EE4][2026-03-05T14:20:14]e000: Error 0x80070642: UX aborted apply begin.
[0CD4:0EE4][2026-03-05T14:20:15]i399: Apply complete, result: 0x80070642, restart: None, ba requested restart:  No

Cause

Dette problem opstår, hvis Java Runtime Environment (JRE) eller NetWorker Runtime Environment (NRE), som NetWorker bruger, er afinstalleret før NetWorker.

Resolution

  1. Geninstaller NetWorker Runtime-miljøet for din NetWorker-version: NetWorker: Runtime Environment (NRE)-udgivelser
  2. Når NRE er installeret, skal du afinstallere NetWorker

Affected Products

NetWorker Family, NetWorker
Article Properties
Article Number: 000435901
Article Type: Solution
Last Modified: 05 Mar 2026
Version:  1
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