NetWorker: Windows 호스트에서 제거 실패 "하나 이상의 사전 요구 사항을 찾을 수 없음"

Summary: 제어판에서 Windows의 NetWorker 소프트웨어를 제거할 수 없음

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Symptoms

  • 제어판에서 Windows의 NetWorker 소프트웨어를 제거할 수 없음
  • 제거 마법사가 시작되지만 절차가 끝날 때 완료되지 않습니다.
  • 제거 로그에 다음 오류가 보고됩니다.
[0CD4:0EE4][2026-03-05T14:20:14]i201: Planned package: GSTDBUPGRADE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
[0CD4:0EE4][2026-03-05T14:20:14]i299: Plan complete, result: 0x0
[0CD4:0EE4][2026-03-05T14:20:14]i300: Apply begin
[0CD4:0EE4][2026-03-05T14:20:14]i052: Condition 'JvmFullVersion >= v8.0.000.0' evaluates to false.
[0CD4:0EE4][2026-03-05T14:20:14]e000: Error 0x80004005: One or more pre-requisites were not found: installation failed.
[0CD4:0EE4][2026-03-05T14:20:14]e000: Error 0x80070642: UX aborted apply begin.
[0CD4:0EE4][2026-03-05T14:20:15]i399: Apply complete, result: 0x80070642, restart: None, ba requested restart:  No

Cause

이 문제는 NetWorker에서 사용하는 JRE(Java Runtime Environment) 또는 NRE(NetWorker Runtime Environment)가 NetWorker보다 먼저 제거된 경우에 나타납니다.

Resolution

  1. 사용 중인 NetWorker 버전에 맞는 NetWorker Runtime Environment를 다시 설치합니다. NetWorker: NRE(Runtime Environment) 릴리스
  2. NRE가 설치되면 NetWorker를 제거합니다

Affected Products

NetWorker Family, NetWorker
Article Properties
Article Number: 000435901
Article Type: Solution
Last Modified: 05 Mar 2026
Version:  1
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