Data Domain: iDRAC Operator User Changes in DDOS

Summary: Starting with Data Domain releases from April 2026, updates have been introduced to iDRAC operator user behavior as part of Dell’s ongoing security enhancements. These updates help protect your system by preventing prolonged or unauthorized privileged access, while continuing to ensure full supportability. When maintenance that requires elevated access is necessary, Dell Support will follow established and approved procedures and will return the system to a compliant and secure state once the work is complete. ...

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Symptoms

  • iDRAC operator users have limited privileges
  • Elevated iDRAC actions are unavailable
  • Behavior observed after system deployment or DDOS upgrade

Cause

DDOS enforces updated iDRAC operator privilege controls as part of a security hardening initiative. This behavior is intentional and applies automatically on supported platforms and software versions.

 

Products Affected - Only where iDRAC users are created through DDOS and Retention Lock Compliance (RLC) is enabled.

PowerProtect DD (PPDD)

  • All supported platforms.

DP Series

  • DP5900 (Uses DD6900)
  • DP8900 (Uses DD9900)
  • DP8400 (Uses DD9400)

Resolution

No action is required. This behavior is by design.
Contact Dell Support if maintenance requiring elevated iDRAC access is needed.

Additional Information

Reference: 

DSA-2026-060: Security Update for Dell PowerProtect Data Domain Multiple Vulnerabilities

Affected Products

Data Domain
Article Properties
Article Number: 000453531
Article Type: Solution
Last Modified: 20 Apr 2026
Version:  2
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