NetWorker: Local clone operations fail following Data Domain upgrade to 8.3

Summary: Data Domain claims to need a replication license for a local copy operation which has never historically required one.

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Symptoms

  • Local clone operations fail between devices on the same Data Domain
  • Cloud Tier clone operations fail due to the requirement to having source in same mtree and local Data Domain
  • Recent upgrade to DDOS 8.3
  • No replication license / single Data Domain
  • Data Domain logs show errors relating to insufficient licensing: 
    nfsproc3_filecopy_start_ext_3_internal: Replication License does not exist on DDR
ddboost_api ERROR: ddp_filecopy_start() failed, Err: 5007-nfs filecopy start failed (nfs: Operation not supported)

Cause

This issue is under investigation. It appears to be caused by a regression in DD code due to a change in the way internal API calls are implemented.

Resolution

Contact Support for information related to the Engineering investigation and fix release timeline. There is no known workaround at this time. 

Affected Products

DD OS Licensed Features, NetWorker

Products

NetWorker Family, Data Domain, Data Domain Replicator
Article Properties
Article Number: 000506919
Article Type: Solution
Last Modified: 11 Sep 2026
Version:  1
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