NetWorker: NVP vProxy: MSVMAPPAGENT SQL 트랜잭션 로그 백업 실패 "MSSQL Agent failed to create a transaction log backup."

Summary: msvmagent_appbackup: 서버 보안 주체 "NT AUTHORITY\SYSTEM"이 현재 보안 컨텍스트에서 데이터베이스 "SQL_DB1"에 액세스할 수 없습니다. 153416:msvmagent_appbackup: (오류: 916)

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Symptoms

NetWorker VMware Protection 통합은 vProxy 어플라이언스로 구성됩니다.  SQL Server 애플리케이션 정합성 보장 보호를 위한 Microsoft VM App Agent(MSVMAPPAGENT)가 Microsoft SQL Server를 사용한 VM(Virtual Machine)의 백업을 수행하는 데 사용되고 있습니다.  MSSQL Agent가 트랜잭션 로그 백업을 생성하지 못했음을 나타내는 VM 백업이 실패합니다.  NMC(NetWorker Management Console) 세션 세부 정보 및 세션 로그에 다음이 표시됩니다.
YYYY/MM/DD HH:MM:SS INFO:   [89] MSSQL: Executed MSSQL Agent operation 'backup_transaction_log' on guest VM.
YYYY/MM/DD HH:MM:SS INFO:   [89] MSSQL: Executed MSSQL Agent operation 'monitor' on guest VM.
YYYY/MM/DD HH:MM:SS INFO:   [89] MSSQL Agent: Performing transaction log backup for SQL instance 'VM_NAME'
YYYY/MM/DD HH:MM:SS ERROR:  [89] MSSQL: MSSQL Agent: 
YYYY/MM/DD HH:MM:SS ERROR:  [89] MSSQL: backup_transaction_log: Failure monitoring progress: MSSQL Agent: 
YYYY/MM/DD HH:MM:SS ERROR:  [89] MSSQL: MSSQL Agent failed to create a transaction log backup.
YYYY/MM/DD HH:MM:SS ERROR:  [89] MSSQL: Backup of the application "MSSQL Agent" on the virtual machine "VM_NAME" has failed.
YYYY/MM/DD HH:MM:SS INFO:   [89] MSSQL: Disconnected from MSSQL Agent in "VM_NAME".

타겟 VM의 C:\Program Files\DPSAPPS\MSVMAPPAGENT\logs\msvmagent_appbackup.log 다음과 같이 표시됩니다.

52701:msvmagent_appbackup: Command line: C:\Program Files\DPSAPPS\MSVMAPPAGENT\bin\msvmagent_appbackup.exe -i - 
37693 MM/DD/YYYY HH:MM:SS msvmagent_appbackup NSR info SQL Connection to VM_NAME is created. SQL Server Version is 13.00.5026
...
153887:msvmagent_appbackup: Microsoft SQL server documentation provides details about the following SQL Server Provider error:
38008:msvmagent_appbackup: The server principal "NT AUTHORITY\SYSTEM" is not able to access the database "SQL_DB1" under the current security context.
153416:msvmagent_appbackup: (Error: 916)
37938:msvmagent_appbackup: Failed to obtain filegroups for SQL_DB1.
Backing up SQL_DB1...
172257:msvmagent_appbackup: Backup of SQL_DB1 failed.

Cause

"NT AUTHORITY\SYSTEM"에는 Microsoft SQL Server 데이터베이스에 대한 sysadmin 권한이 부여되지 않습니다.

Resolution

MSVMAPPAGENT는 데이터 보호 작업을 위해 SYSTEM 계정에서 실행됩니다.  "NT AUTHORITY\SYSTEM" 계정 sysadmin 권한을 부여하도록 VM의 모든 SQL Server 인스턴스를 구성합니다.

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Affected Products

NetWorker

Products

NetWorker
Article Properties
Article Number: 000055925
Article Type: Solution
Last Modified: 12 Jun 2025
Version:  5
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