NetWorker: NVP vProxy: MSVMAPPAGENT SQL Transaction Log Backups Failed "MSSQL Agent failed to create a transaction log backup".
Summary: msvmagent_appbackup: O principal do servidor "NT AUTHORITY\SYSTEM" não consegue acessar o banco de dados "SQL_DB1" no contexto de segurança atual. 153416:msvmagent_appbackup: (Erro: 916) ...
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Symptoms
A integração NetWorker VMware Protection está configurada com o equipamento vProxy. O Microsoft VM App Agent (MSVMAPPAGENT) para proteção consistente com aplicativos SQL Server está sendo usado para executar um backup de uma máquina virtual (VM) com o Microsoft SQL Server. O backup da VM apresenta falha indicando que o MSSQL Agent apresentou falha ao criar um backup de registro de transações. Os detalhes da sessão do NetWorker Management Console (NMC) e o log da sessão mostram:
YYYY/MM/DD HH:MM:SS INFO: [89] MSSQL: Executed MSSQL Agent operation 'backup_transaction_log' on guest VM.
YYYY/MM/DD HH:MM:SS INFO: [89] MSSQL: Executed MSSQL Agent operation 'monitor' on guest VM.
YYYY/MM/DD HH:MM:SS INFO: [89] MSSQL Agent: Performing transaction log backup for SQL instance 'VM_NAME'
YYYY/MM/DD HH:MM:SS ERROR: [89] MSSQL: MSSQL Agent:
YYYY/MM/DD HH:MM:SS ERROR: [89] MSSQL: backup_transaction_log: Failure monitoring progress: MSSQL Agent:
YYYY/MM/DD HH:MM:SS ERROR: [89] MSSQL: MSSQL Agent failed to create a transaction log backup.
YYYY/MM/DD HH:MM:SS ERROR: [89] MSSQL: Backup of the application "MSSQL Agent" on the virtual machine "VM_NAME" has failed.
YYYY/MM/DD HH:MM:SS INFO: [89] MSSQL: Disconnected from MSSQL Agent in "VM_NAME".
A VM de destino C:\Program Files\DPSAPPS\MSVMAPPAGENT\logs\msvmagent_appbackup.log mostra:
52701:msvmagent_appbackup: Command line: C:\Program Files\DPSAPPS\MSVMAPPAGENT\bin\msvmagent_appbackup.exe -i -
37693 MM/DD/YYYY HH:MM:SS msvmagent_appbackup NSR info SQL Connection to VM_NAME is created. SQL Server Version is 13.00.5026
...
153887:msvmagent_appbackup: Microsoft SQL server documentation provides details about the following SQL Server Provider error:
38008:msvmagent_appbackup: The server principal "NT AUTHORITY\SYSTEM" is not able to access the database "SQL_DB1" under the current security context.
153416:msvmagent_appbackup: (Error: 916)
37938:msvmagent_appbackup: Failed to obtain filegroups for SQL_DB1.
Backing up SQL_DB1...
172257:msvmagent_appbackup: Backup of SQL_DB1 failed.Cause
O "NT AUTHORITY\SYSTEM" não tem direitos sysadmin concedidos aos bancos de dados microsoft SQL Server.
Resolution
O MSVMAPPAGENT é executado na conta SYSTEM para operações de proteção de dados. Configure todas as instâncias do SQL Server na VM para conceder direitos de sysadmin da conta "NT AUTHORITY\SYSTEM":

Affected Products
NetWorkerProducts
NetWorkerArticle Properties
Article Number: 000055925
Article Type: Solution
Last Modified: 12 Jun 2025
Version: 5
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