NVP vProxy: Unable to find identity (MORef) of vProxy's virtual machine: Unable to determine network interface

Riepilogo: NetWorker VMware Protection (NVP) vProxy VM backups fail with an error message "Backup has FAILED:  Unable to find identity (MORef) of vProxy's virtual machine: Unable to determine network interface" ...

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Sintomi

The NetWorker VMware Protection integration is configured with the vProxy Appliance.  The vProxy was successfully registered in the NetWorker Management Console (NMC), but all the backup sessions fail against the vProxy.  The backup session log shows: 
"Backup has FAILED:  Unable to find identity (MORef) of vProxy's virtual machine: Unable to determine network interface"

Causa

The vProxy is configured with a second Network Interface Card that has no IP address assigned.

Running ifconfig as root user shows the NIC with no IP address. 
eth1 Link encap:Ethernet HWaddr XX:XX:XX:XX:XX:XX
BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)

Risoluzione

Option 1:
Remove the Network interface that has no IP address and restart the vProxy.  

Option 2:
Configure the unused NIC: NVP vProxy: How to manually change the vProxy Appliance network interface settings

Informazioni aggiuntive

If the above resolution does not apply, see the following KBs which may apply to the error observed:

Prodotti

NetWorker
Proprietà dell'articolo
Numero articolo: 000169322
Tipo di articolo: Solution
Ultima modifica: 15 nov 2023
Versione:  3
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