Dell Security Management Server Advanced Threat Tab Is Empty

Riepilogo: The Advanced Threats tab in the Dell Security Management Server remote console is showing no data.

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Sintomi

Affected Products:

  • Dell Security Management Server

On the Dell Security Management Server, trying to access the content of the Advanced Threats tab in Population -> Enterprise, no data is showing:

Advanced Threats Tab

Causa

Chrome version 91.0.4472 that was released on May 25, 2021 and the Edge Chromium based version 91.0.864.37 that was released on May 27, 2021 is the cause of this issue.

Risoluzione

To address this problem, it is possible to install a different supported browser, such as Firefox or downgrade Chrome or Edge to a working version.

  • For Chrome, it is possible to downgrade it to a previous version such as 90.0.4430.72.
  • For Edge, it is possible to downgrade it to a previous version such as 90.0.818.49.
    Chrome and Edge

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

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Proprietà dell'articolo
Numero articolo: 000188278
Tipo di articolo: Solution
Ultima modifica: 18 giu 2024
Versione:  6
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