PowerPath: PowerPath Management Appliance common issues
Riepilogo: The purpose of this KB is to list basic items to check when troubleshooting PowerPath Management Appliance (PPMA) prior to opening a Service Request (SR) with support.
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Istruzioni
Cause
There are many things that can cause issues with PPMA. Below is a list of some of the most common issues that can be checked prior to opening an SR with support.
Basic checks
Version - Ensure that the PPMA version is still supported on the ESM.
Compatibility - Ensure that PPMA and vSphere versions are compatible per the ESM.
License - If this is a redeployment the hostname and IP must be the same as in the license.
Served licenses are tied to the hostname/IP.
Unserved licenses are tied to the UUID (must be re-hosted every time ESXi is updated on the PowerPath host)
Check the "Known Issues" section of the release notes for common issues.
There are many things that can cause issues with PPMA. Below is a list of some of the most common issues that can be checked prior to opening an SR with support.
Basic checks
Version - Ensure that the PPMA version is still supported on the ESM.
Compatibility - Ensure that PPMA and vSphere versions are compatible per the ESM.
License - If this is a redeployment the hostname and IP must be the same as in the license.
Served licenses are tied to the hostname/IP.
Unserved licenses are tied to the UUID (must be re-hosted every time ESXi is updated on the PowerPath host)
Check the "Known Issues" section of the release notes for common issues.
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PowerPath Management ApplianceProprietà dell'articolo
Numero articolo: 000193978
Tipo di articolo: How To
Ultima modifica: 12 mag 2026
Versione: 4
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