Avamar:檢查點失敗,結果為「MSG_ERR_BADTIMESYNC」。
Riepilogo: 檢查點失敗,結果為「MSG_ERR_BADTIMESYNC」
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Sintomi
檢查點失敗,結果為「MSG_ERR_BADTIMESYNC」
“avmaint cpstatus」命令顯示下列錯誤:
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<cpstatus
generation-time="1663935384"
tag="cp.20220923121551"
status="error"
stripes-completed="0"
stripes-total="0"
start-time="1663935351"
end-time="1663935351"
result="MSG_ERR_BADTIMESYNC"
refcount="1"/>
“mapall --parallel 'date'」命令顯示節點未同步:
(若要執行 mapall 命令,必須依每個 Avamar 載入金鑰:如何登入 Avamar Server 並載入各種金鑰)
admin@utility:~/>: mapall --parallel 'date'
Using /usr/local/avamar/var/probe.xml
(0.0) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.2 'date'
(0.1) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.3 'date'
(0.2) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.4 'date'
(0.3) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.5 'date'
(0.4) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.6 'date'
(0.7) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.9 'date'
(0.6) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.8 'date'
(0.5) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.7 'date'
Fri Sep 23 13:05:21 UTC 2022
Fri Sep 23 13:05:21 UTC 2022
Fri Sep 23 13:07:17 UTC 2022 <---- out of sync node
Fri Sep 23 13:05:20 UTC 2022
Fri Sep 23 13:05:22 UTC 2022
Fri Sep 23 13:05:20 UTC 2022
Fri Sep 23 13:05:22 UTC 2022
Fri Sep 23 13:05:21 UTC 2022
使用「 驗證網路時間協定 (NTP)ntpq -pn」命令會在可疑節點上顯示訊息「連線被拒絕」:
(輸出經過編輯,僅顯示受影響的節點)
admin@utility:~/>: mapall --noerror '/usr/sbin/ntpq -pn'
Using /usr/local/avamar/var/probe.xml
...
(0.3) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.5 '/usr/sbin/ntpq -pn'
/usr/sbin/ntpq: read: Connection refused
...
在受影響的節點上以 root 身分直接驗證狀態時,「網路時間通訊協定精靈」(NTPD) 會顯示「Active: acactivation (auto-restart) (結果: resources)」:
root@node03:~/>: systemctl status ntpd
● ntpd.service - NTP Server Daemon
Loaded: loaded (/usr/lib/systemd/system/ntpd.service; enabled; vendor preset: disabled)
Drop-In: /run/systemd/generator/ntpd.service.d
└─50-insserv.conf-$time.conf
Active: activating (auto-restart) (Result: resources) since Fri 2022-09-23 13:22:35 UTC; 1min 58s ago
狀態應反映為使用中:使用中 (執行中):
● ntpd.service - NTP Server Daemon
Loaded: loaded (/usr/lib/systemd/system/ntpd.service; enabled; vendor preset: disabled)
Drop-In: /run/systemd/generator/ntpd.service.d
└─50-insserv.conf-$time.conf
Active: active (running) since Fri 2022-09-23 14:04:37 UTC; 26s ago
嘗試啟動 NTPD 失敗:
root@node03:~/#: systemctl start ntpd.service
Job for ntpd.service failed because a configured resource limit was exceeded. See "systemctl status ntpd.service" and "journalctl -xe" for details.
“ 的輸出”journalctl -xe命令回報「裝置上沒有剩餘空間」訊息。
“df」命令顯示 /var 為 100%:
df -kh
Filesystem Size Used Avail Use% Mounted on
devtmpfs 16G 8.0K 16G 1% /dev
tmpfs 16G 0 16G 0% /dev/shm
tmpfs 16G 50M 16G 1% /run
tmpfs 16G 0 16G 0% /sys/fs/cgroup
/dev/sda5 9.8G 2.4G 7.0G 26% /
/dev/sdg1 183G 8.3G 165G 5% /ssd01
/dev/sda1 979M 50M 878M 6% /boot
/dev/sdd1 1.9T 236G 1.6T 13% /data04
/dev/sdc1 1.9T 240G 1.6T 13% /data03
/dev/sde1 1.9T 236G 1.6T 13% /data05
/dev/sdf1 1.9T 238G 1.6T 13% /data06
/dev/sdb1 1.9T 238G 1.6T 13% /data02
/dev/sda7 2.0G 2.0G 0 100% /var <------- 100% Use
/dev/sda3 1.8T 267G 1.6T 15% /data01Causa
NTPD 所依賴的 /var/lib/ntp/drift/ntp.drift 其中包含時鐘頻率誤差的最新估計值。
如果 /var 已滿 100%,NTPD 無法更新或建立 ntp.drift 檔案,NTP 無法正常運作。
Risoluzione
1.在受影響的節點上,調查並解決 100% 的 使用率 /var.
2.修正後:
a.重新啟動 NTPD:
root@node03:~/#: systemctl restart ntpd
注意:成功的重新啟動不會生成任何輸出。
b.檢查 ntpd 的狀態:
root@node03:~/#: systemctl status ntpd
應會看到類似以下內容的結果:
● ntpd.service - NTP Server Daemon
Loaded: loaded (/usr/lib/systemd/system/ntpd.service; enabled; vendor preset: disabled)
Active: active (running) since Tue 2022-09-27 21:21:42 UTC; 37s ago
Docs: man:ntpd(1)
Process: 29442 ExecStart=/usr/sbin/start-ntpd start (code=exited, status=0/SUCCESS)
Main PID: 29463 (ntpd)
Tasks: 2
CGroup: /system.slice/ntpd.service
├─29463 /usr/sbin/ntpd -p /var/run/ntp/ntpd.pid -g -u ntp:ntp -c /etc/ntp.conf
└─29464 ntpd: asynchronous dns resolver
Sep 27 21:21:42 node03 ntpd[29463]: Listen normally on 3 bond0 10.n.n.52:123
Sep 27 21:21:42 node03 ntpd[29463]: Listen normally on 4 bond1 192.168.255.22:123
Sep 27 21:21:42 node03 ntpd[29463]: Listen normally on 5 lo [::1]:123
Sep 27 21:21:42 node03 ntpd[29463]: Listen normally on 6 bond0 [fe80::260:16ff:feaa:2a10%11]:123
Sep 27 21:21:42 node03 ntpd[29463]: Listen normally on 7 bond1 [fe80::260:16ff:fea9:b182%12]:123
Sep 27 21:21:42 node03 ntpd[29463]: Listening on routing socket on fd #24 for interface updates
Sep 27 21:21:42 node03 start-ntpd[29442]: Starting network time protocol daemon (NTPD)
Sep 27 21:21:42 node03 systemd[1]: Started NTP Server Daemon.
c. 驗證 NTP ntpq:
root@node03:~/#: /usr/sbin/ntpq -pn
應會看到類似以下內容的結果:
remote refid st t when poll reach delay offset jitter
==============================================================================
*10.241.216.209 10.233.131.242 2 u 966 1024 377 0.558 1.559 0.600
+192.168.255.21 10.241.216.209 3 u 401 1024 377 0.152 0.521 0.420
3.從 Avamar Utility Node 執行手動檢查點,以確認解決方案。
Prodotti interessati
Avamar, Avamar Data Store, Avamar Data Store Gen3, Avamar Data Store Gen4, Avamar Data Store Gen4S, Avamar Data Store Gen4T, Avamar Data Store Gen5A, Avamar Server, Avamar Virtual EditionProprietà dell'articolo
Numero articolo: 000203791
Tipo di articolo: Solution
Ultima modifica: 25 giu 2026
Versione: 6
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