AppSync: SQL recovery fails due to missing ldf (sql log) file(s).

Resumo: In AppSync, prior to v4.0, SQL recovery fails due to missing ldf (sql log) files

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Sintomas

AppSync is failing to recover a SQL database on a mount host.

The Service Plan events will show:
 

Unable to recover database MyDB on the instance MySQL-QA.  See the host plug-in log, application event log, and the SQL Server error log for details.


The Operating Systems Application Event log will show:
 

Error         Mountx 17207   MSSQLSERVER                      FileMgr::StartLogFiles: 
Operating system error 2(The system cannot find the file specified.) occurred while creating or opening file 
'L:\SourceFolder\MSSQL\logs\MyDB_2.ldf'. Diagnose and correct the operating system error, and retry the operation.

Error         Mountx 17207   MSSQLSERVER                      FileMgr::StartLogFiles:
 Operating system error 2(The system cannot find the file specified.) occurred while creating or opening file
'L:\SourceFolder\MSSQL\logs\MyDB_3.ldf'. Diagnose and correct the operating system error, and retry the operation.


The AppSync Plugin log on the Mount host will show:
 

[MountHost] SQL: Last native error: error number 5111, SQLState 01000, sql native info message [Microsoft][ODBC SQL Server Driver][SQL Server]File activation failure.
The physical file name "L:\SourceFolder\MSSQL\logs\MyDB_2.ldf" may be incorrect.
[MountHost] SQL: processSQLMessages: Message = Msg 1813, SevLevel 0, State 5, SQLState 42000, sql native info [Microsoft][ODBC SQL Server Driver][SQL Server]Could not open new database 'MyDB'. CREATE DATABASE is aborted.

[MountHost] SQL: Last native error: error number 5111, SQLState 01000, sql native info message [Microsoft][ODBC SQL Server Driver][SQL Server]File activation failure.
The physical file name    "L:\SourceFolder\MSSQL\logs\MyDB_3.ldf" may be incorrect.
[MountHost] SQL: processSQLMessages: Message = Msg 1813, SevLevel 0, State 5, SQLState 42000, sql native info [Microsoft][ODBC SQL Server Driver][SQL Server]Could not open new database 'MyDB'. CREATE DATABASE is aborted.

Causa

Software bug

Resolução

AppSync 4.0 resolves this issue.

Mais informações

The AppSync 4.0 release notes do not mention this as being fixed in the fixed in section, however it has been confirmed that the fix for this issue is in AppSync 4.0
Upgrade to AppSync 4.0 to resolve this issue.

Produtos afetados

AppSync

Produtos

AppSync
Propriedades do artigo
Número do artigo: 000170225
Tipo de artigo: Solution
Último modificado: 20 out. 2025
Versão:  6
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