NetWorker: Unable to change save set expiration "The authentication credential was corrupted on decoding the credential"

Summary: Error:" The authentication credential was corrupted on decoding the credential, the checksums do not match" is generated when changing the retention of a backup save set.

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Symptoms

The following error appears while attempting to change save set expiration from the NetWorker Management Console (NMC):
Change expiration window reports authentication credential was corrupted on decoding the credential

Cause

Peer certificate information mismatch between the NetWorker server and NMC server.

Resolution

Delete the NSR peer information of the NetWorker server from the NMC server, and conversely.

On the NetWorker server side, delete the NMC server's peer certificate:

Produse afectate

NetWorker

Produse

NetWorker Family, NetWorker Management Console
Proprietăți articol
Article Number: 000180772
Article Type: Solution
Ultima modificare: 15 Jan 2026
Version:  4
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