Controlled Folder Access Blocking Dell Software in Windows Temporary Folder

Summary: This article contains information about a Windows Defender feature blocking Windows temporary folder access.

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Symptoms

You may receive a message from "Controlled Folder Access" that a Dell software tool (example: SSDUpdate.exe) has been blocked and the Dell software installation will not complete successfully.

Cause

Using the Controlled Folder Access feature of Windows Defender, this might include the temporary folder as a controlled folder to prevent malicious software writing into this folder.


Adding this folder blocks some firmware and driver updates from Dell.

Resolution

Controlled Folder Access Exception

You can add exceptions for Dell software so it is not blocked by "Controlled Folder Access." This can be done manually in the Controlled Folder Access Page of "Windows Settings" and even be deployed as a Group Policy Object.


For more information about configuring "Controlled Folder Access" exceptions: Configure and Validate Exclusions Based on File Extension and Folder Location External Link


If you have further questions about this article, contact Dell Technical Support.


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Produse afectate

Alienware, Inspiron, Legacy Desktop Models, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Legacy Laptop Models, Fixed Workstations, Mobile Workstations
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Article Number: 000183984
Article Type: Solution
Ultima modificare: 18 Jul 2025
Version:  4
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