SupportAssist for Home PCs: Overview and Common Questions

What is the SupportAssist for Home PCs app?

SupportAssist for Home PCs is designed to help avoid troubleshooting and disruptions by providing the following capabilities:

• Monitors your PC’s health, performance, and security - all in one single dashboard
• Updates software for peak PC performance
• Removes viruses and malware before your computer is harmed
• Scans your PC to proactively identify issues, informs you if any are found, and automatically starts the resolution process
• Predicts hardware issues before they happen, giving you time to back up important photos and files
• Keeps your PC connected, stable, and fast by removing unwanted files and tuning network settings

Ensure that you have the latest version of SupportAssist for Home PCs.

 It is recommended to install the latest version of SupportAssist for Home PCs to enhance the application’s security and performance. Download the SupportAssist app . 

SupportAssist for Home PCs installation requirements:

For minimum system requirements to install Dell SupportAssist for Home PCs, refer to the SupportAssist for Home PCs Users' Guide

How to install SupportAssist for Home PCs

1. Go to the SupportAssist for Home PCs page and then click Download SupportAssist.
2. Once the installer downloads, a notification window appears asking if you want to install this application. Choose Install from this window.
3. After installation is complete, restart your computer for all changes to take effect.

How to uninstall SupportAssist for Home PCs

The instructions below apply to Microsoft Windows 11 and Windows 10

To uninstall SupportAssist from your computer: 

1. Select Start, then Settings, then Apps, then Installed Apps.

3. In the programs list, select Dell SupportAssist from the list of applications to uninstall it. 

4. Click the Uninstall button on top. 

5. Follow the on-screen instructions, then restart your computer to finish the uninstallation process. 

How to troubleshoot common issues with SupportAssist for Home PCs?

1. Reboot the system and wait 5 minutes to confirm all associated services have started.
2. Many issues can be resolved by simply uninstalling and reinstalling SupportAssist.
3. Refer to our article on common installation error codes - Error Code Received During Installation of SupportAssist Version 4.0 or Above