Dell Networking Edge Gateway Out of Box setup cloud-init fails

摘要: Sometimes when first powering up an Edge gateway running Ubuntu, an error may occur that prevents the initial setup to complete correctly.

本文适用于 本文不适用于 本文并非针对某种特定的产品。 本文并非包含所有产品版本。
查看其他资源

症状

When initially booting the Edge Gateway running Ubuntu, the cloud-init process fails. You may notice one or more of the following symptoms:
The Ethernet ports do not work on bootup.
The system did not require Ubuntu password change on first bootup.

原因

This is due to Ubuntu cloud-init failing or not completing the initial setup.

解决方案

To reset cloud-init process, log in to the unit using the default credentials and run the following commands:  
sudo rm -rf /var/lib/cloud/instance
sudo cloud-ini clean
sudo rm /var/log/cloud-init*.log
sudo poweroff

The system will now trigger the init-local process on the next power on.

受影响的产品

Dell Edge Gateway 3200, Dell Edge Gateway 5200
文章属性
文章编号: 000226064
文章类型: Solution
上次修改时间: 05 6月 2025
版本:  3
从其他戴尔用户那里查找问题的答案
支持服务
检查您的设备是否在支持服务涵盖的范围内。