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Dell SupportAssist OS Recovery User’s Guide

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SupportAssist Recovery Assistant

NOTE:SupportAssist Recovery Assistant is available only on certain Dell system models. For the list of system models where SupportAssist Recovery Assistant is available, see the Dell SupportAssist OS Recovery Support Matrix on the SupportAssist OS Recovery documentation page.

SupportAssist Recovery Assistant is automatically launched when you restart your computer after you reset your computer using the Reset and update option. The SupportAssist Recovery Assistant helps you to:

  • Download and install Windows operating system updates available for your computer.
  • Install the updates available for the software included with the computer.
  • View the applications and features available on your computer.
  • Restore system files and settings from a backup.

When SupportAssist Recovery Assistant starts, click Launch and follow the instructions to start Windows update and Dell update. If some firmware or BIOS updates need the computer to restart, the Reboot Now option is displayed.

NOTE:SupportAssist Recovery Assistant installs only the essential drivers for your computer to function efficiently. If you want to install any additional drivers, for example, an advanced graphics card driver, you must install them separately.
NOTE:SupportAssist Recovery supports simultaneous download of multiple files but does not display information about the progress of the download.

To restore data using the SupportAssist Recovery Assistant, see Restore data by using SupportAssist Recovery Assistant.

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