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iDRAC 8/7 v2.50.50.50 User’s Guide

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Enabling last crash screen

To troubleshoot the cause of a crash on the managed system, you can capture the system crash image using iDRAC.
NOTE: For information about Server Administrator, see the Dell OpenManage Server Administrator Installation Guide at dell.com/support/manuals. For information about iSM, see Using iDRAC Service Module.
  1. From the Dell Systems Management Tools and Documentation DVD or from the Dell Support website, install Server Administrator or iDRAC Service Module (iSM) on the managed system.
  2. In the Windows startup and recovery window, make sure that the automatic reboot option is not selected.
    For more information, see Windows documentation.
  3. Use Server Administrator to enable the Auto Recovery timer, set the Auto Recovery action to Reset, Power Off, or Power Cycle, and set the timer in seconds (a value between 60 - 480).
  4. Enable the Auto Shutdown and Recovery (ASR) option using one of the following:
    • Server Administrator — See the Dell OpenManage Server Administrator User’s Guide.
    • Local RACADM — Use the command racadm config -g cfgRacTuning -o cfgRacTuneAsrEnable 1
  5. Enable Automated System Recovery Agent. To do this, go to Overview > iDRAC Settings > Network > Services, select Enabled, and click Apply.

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