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Dell PowerEdge R620 Owner's Manual

Troubleshooting a wet system

  • CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
  2. Remove the system cover.
  3. Remove the following components from the system:
    • hard drives
    • hard-drive backplane
    • USB memory key
    • hard drive tray
    • cooling shroud
    • expansion card risers (if present)
    • expansion cards
    • power supply unit(s)
    • cooling fan assembly (if present)
    • cooling fans
    • processor(s) and heat sink(s)
    • memory modules
  4. Let the system dry thoroughly for at least 24 hours.
  5. Reinstall the components you removed in step 3.
  6. Install the system cover.
  7. Turn on the system and attached peripherals.

    If the system does not start properly, see Getting Help.

  8. If the system starts properly, turn off the system, and reinstall all the expansion cards that you removed.
  9. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If the tests fail, see Getting Help.


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