Dell EMC OpenManage Enterprise Version 3.0 User's Guide

By clicking OpenManage Enterprise > Application Settings > Console Update, you can view the current version of your OpenManage Enterprise, check if any updated version is available, and then update the OpenManage Enterprise version. A checklist you can follow for pre and post update tasks is here: See Process map for checking and updating the OpenManage Enterprise version.

• Allocate at least an hour for the update process. Allocate additional time if the update must be downloaded by using a slower network connection.
• Ensure no device configuration tasks or deployment tasks are running or are scheduled to run during the planned downtime.
• Notify other console users of the impending scheduled update.
• Take a VM snapshot of the console as a backup in case something unexpected occurs. (Allocate additional downtime for this, if necessary).
• Select the update source:
  • Updating directly from Dell.com: Make sure the console can access Dell.com and the expected update. On the Console Updates page, click Online, and then click Check Now. Check for the expected target version and description of any available updates.

    NOTE: The user is automatically alerted about the availability of a new update package or Warranty information on the Home portal.

  • Updating from an internal NFS: Download the applicable files and save on a network share that can be accessed by the console. On the Console Updates page, click Offline, and then click Check Now. Check for the expected target version and description of any available updates.

    NOTE: Not automatically connected to Dell.com. You must set up a local share and manually download the update package. An audit log is created after every manual attempt to find an update.

    NOTE: Select Automatic to display information about an available updated version. Updates are automatically checked after every week. This frequency cannot be changed.

• Click Update Now and perform an update.
• Log in after the update and confirm that the product works as expected. Check the audit log for any warnings or errors related to the update. If any errors, export the audit log and save for tech support.

  NOTE: When you update OpenManage Enterprise-Tech Release with more than 5500 discovered devices to OpenManage Enterprise version 3.0, the update task completes in two to three hours. During this time, the services might become unresponsive. It is then recommended to gracefully reboot the appliance. After the reboot, normal functionality of the appliance is restored.

NOTE: Before updating to OpenManage Enterprise version 3.0, it is recommended that OpenManage Enterprise-Tech Release is configured with minimum of 16 GB memory. For more information, see Minimum recommended hardware.

NOTE: After the OpenManage Enterprise version is successfully updated, the status of the associated job on the Job Details page is displayed as Stopped. However, it implies that the actual job status is Completed.

NOTE: Currently, an audit log is not created after the OpenManage Enterprise version update process is successful or unsuccessful.

NOTE: If an updated version of OpenManage Enterprise is available, a message is displayed on the Dashboard. Users with all privileges (Administrator, Device Manager, and Viewer) can view the message, but only an administrator can choose to reminder later or dismiss the message.