Dell EMC OpenManage Enterprise Version 3.0 User's Guide

Configure OpenManage Enterprise by using Text User Interface

The Text User Interface (TUI) tool provides you a text interface to change the admin password, view appliance status and network configuration, configure networking parameters, and enable field service debug request.

1. Before logging in to the TUI, accept EULA when prompted.
   1. On the Change admin password screen, enter the new password and confirm the password.

      NOTE: For the first time, you must change the password by using the TUI screen.

   2. Use the arrow keys or press Tab to select Apply.
   3. On the confirmation screen, select Yes, and then press Enter.
   Now you can configure OpenManage Enterprise through the TUI. On the TUI screen, you can view the following options:

   • Change the Admin Password
   • Display Current Appliance Status
   • Display Current Network Configuration
   • Set Networking Parameters
   • Enable Field Service Debug (FSD) Mode
   • Reboot the Appliance

     NOTE: Possibly after running a command to restart the services, it may be observed that the TUI displays the following message: NMI watchdog: BUG: soft lockup - CPU#0 stuck for 36s! [java:14439]. This soft lockup issue likely occurs as a result of the hypervisor being overloaded. In such environments, it is recommended to have at least 16 GB of RAM and CPU of 8000 MHz reserved to the OpenManage Enterprise appliance. It is also recommended that the OpenManage Enterprise appliance be restarted when this message is displayed.

   • Setup Debug Logging
     • Enable Debug Logs
     • Disable Debug Logs
     • Enable SCP Retention
     • Disable SCP Retention
   • Restart Services
2. To confirm the current appliance administrator password, select Change the Admin Password, and then enter the password. Press Tab and select Continue.
3. On the TUI screen:
   1. To view appliance status and the IPv4 and IPv6 statuses and addresses, select Current Appliance Status.
   2. To configure network interface, select Set Networking Parameters.
      On the Configure Network Interface screen, to enable IPv4, or IPv6, or both, press Enter. Select Apply.

      NOTE: If the OpenManage Enterprise appliance fails to acquire a V6 address, check if the environment is configured for router advertisements to have the managed bit (M) turned on. Network Manager from current Linux distributions causes a link failure when this bit is on, but DHCPv6 is not available. Ensure that DHCPv6 is enabled on the network or disable the managed flag for router advertisements.

      NOTE: To perform any write operations on TUI, ensure that you type the admin password, and then configure IPv4 or IPv6.

      NOTE: To configure IPv6, ensure that it is already configured by vCenter server.

      NOTE: In an IPv6 environment, when a Router Advertisement is configured for stateless configuration of multiple IPv6 IPs on a port, iDRAC supports a maximum of 16 IPs addresses. In such a case, OpenManage Enterprise displays only the last discovered IP and uses that IP as the out-of-band interface to iDRAC.

      NOTE: By default, the last discovered IP of a device is used by OpenManage Enterprise for performing all operations. To make any IP change effective, you must rediscover the device.

   3. To enable console debug, select Enable Field Service Debug (FSD) Mode. See Field service debug workflow.
   4. To collect the debug logs of the application, monitoring tasks, events, and task execution history, select Setup Debug Logging . In addition, to collect the template .XML files, select the Enable SCP retention option under Setup Debug Logging . You can download the debug logs by clicking Monitor > Audit Logs > Export > Export Console Logs in OpenManage Enterprise.
   5. To restart OpenManage Enterprise, select Reboot the Appliance.