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Dell EMC OpenManage Enterprise Version 3.0 User's Guide

Manage the device warranty

NOTE: To perform any tasks on OpenManage Enterprise, you must have necessary user privileges. See Role-based OpenManage Enterprise user privileges.

By clicking OpenManage Enterprise > Monitor > Warranty, you can view the warranty statuses of devices monitored by OpenManage Enterprise. You can export selected or all data to Excel sheet for statistical and analytical purposes. In the right pane, by clicking Dell Warranty Renewal for Device, you are redirected to the Dell EMC support site to enable you to manage your device warranty. On the Warranty page, along with the warranty state and Service Tag, the following information is displayed.
  • The Service Tag, model name, and model type of the device.
  • WARRANTY TYPE:
    • Initial: The warranty is still valid by using the warranty provided when OpenManage Enterprise was first purchased.
    • Extended: The warranty is extended because the warranty duration provided when OpenManage Enterprise was first purchased is expired.
  • SERVICE LEVEL DESCRIPTION: Indicates the Service Level Agreement (SLA) associated with the device warranty.
  • DAYS REMAINING: Number of days left for the warranty to expire. You can set the days before which you get an alert. See Manage warranty settings.

OpenManage Enterprise provides a built-in report about the warranties that expire in the next 30 days. Click OpenManage Enterprise > Monitor > Reports > Warranties Expiring in Next 30 days. Click Run. See Run reports.

To filter data displayed in the table, click Advanced Filters. See about advanced filters section in OpenManage Enterprise Graphical User Interface overview. To update data in the table, click Refresh Warranty in the upper-right corner. To export all or selected warranty data, click Export. See Export all or selected data.


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