Preface
As part of an effort to improve product lines, periodic revisions of software and hardware are released. Therefore, all versions of the software or hardware currently in use might not support some functions that are described in this document. The product release notes provide the most up-to-date information on product features.
If a product does not function correctly or does not function as described in this document, contact
Customer Support.
NOTE This document was accurate at publication time. To ensure that you are using the latest version of this document, go to the
Customer Support website.
Product naming
Data Domain (DD) is now
PowerProtect DD. References to Data Domain or Data Domain systems in this documentation, in the user interface, and elsewhere in the product include
PowerProtect DD systems and older Data Domain systems. In many cases the user interface has not yet been updated to reflect this change.
Language use
This document might contain language that is not consistent with Dell Technologies current guidelines. Dell Technologies plans to update the document over subsequent future releases to revise the language accordingly.
This document might contain language from third-party content that is not under Dell Technologies control and is not consistent with the current guidelines for Dell Technologies own content. When such third-party content is updated by the relevant third parties, this document will be revised accordingly.
Website links
The website links used in this document were valid at publication time. If you find a broken link, provide feedback on the document, and a Dell employee will update the document as necessary.
Purpose
This document describes how to install, deploy, and use the Cloud Disaster Recovery (Cloud DR) solution from Dell EMC PowerProtect Data Manager.
Audience
This document is for backup administrators and operators, and cloud administrators who manage backup and recovery of VMs to the cloud and plan to deploy the Cloud DR solution using PowerProtect Data Manager UI. Experience in network administration is required for building the network infrastructure to support the Cloud DR solution. Training and certification for cloud provider services, for example, Microsoft Azure or Amazon Web Services (AWS), is recommended.
Revision history
The following table presents the revision history of this document.
Table 1. Revision historyRevision history
Revision
|
Date
|
Description
|
01
|
March 22, 2022
|
Initial release of this document for
PowerProtect Data Manager version 19.10.
|
Compatibility information
Software compatibility information for the
PowerProtect Data Manager software is provided at the
E-Lab Navigator.
Related documentation
The following publications are available at
Customer Support and provide additional information:
Table 2. Related documentationRelated documentation
Cloud Disaster Recovery Release Notes
|
Contains information on new features, known limitations, environment, and system requirements for the software.
|
Cloud Disaster Recovery Installation and Administration Guide
|
Describes how to configure the software.
|
PowerProtect Data Manager Administration and User Guide
|
Describes how to configure the software.
|
PowerProtect Data Manager Release Notes
|
Contains information on new features, known limitations, environment, and system requirements for the software.
|
Typographical conventions
The following type style conventions are used in this document:
Table 3. Style conventionsStyle conventions
Formatting
|
Description
|
Bold
|
Used for interface elements that a user specifically selects or clicks, for example, names of buttons, fields, tab names, and menu paths. Also used for the name of a dialog box, page, pane, screen area with title, table label, and window.
|
Italic
|
Used for full titles of publications that are referenced in text.
|
Monospace
|
Used for:
- System code
- System output, such as an error message or script
- Pathnames, file names, file name extensions, prompts, and syntax
- Commands and options
|
Monospace italic
|
Used for variables.
|
Monospace bold
|
Used for user input.
|
[ ]
|
Square brackets enclose optional values.
|
|
|
Vertical line indicates alternate selections. The vertical line means or for the alternate selections.
|
{ }
|
Braces enclose content that the user must specify, such as x, y, or z.
|
...
|
Ellipses indicate non-essential information that is omitted from the example.
|
Where to find product documentation
Where to get support
The
Customer Support website provides access to product licensing, documentation, advisories, downloads, and how-to and troubleshooting information. The information can enable you to resolve a product issue before you contact
Customer Support.
To access a product-specific page:
- Go to the
Customer Support website.
- In the search box, type a product name, and then from the list that appears, select the product.
Knowledgebase
The Knowledgebase contains applicable solutions that you can search for either by solution number (for example, KB000xxxxxx) or by keyword.
To search the Knowledgebase:
- Go to the
Customer Support website.
- On the
Support tab, click
Knowledge Base.
- In the search box, type either the solution number or keywords. Optionally, you can limit the search to specific products by typing a product name in the search box, and then selecting the product from the list that appears.
Live chat
To participate in a live interactive chat with a support agent:
- Go to the
Customer Support website.
- On the
Support tab, click
Contact Support.
- On the
Contact Information page, click the relevant support, and then proceed.
Service requests
To obtain in-depth help from a support agent, submit a service request. To submit a service request:
- Go to the
Customer Support website.
- On the
Support tab, click
Service Requests.
NOTE To create a service request, you must have a valid support agreement. For details about either an account or obtaining a valid support agreement, contact a sales representative. To find the details of a service request, in the
Service Request Number field, type the service request number, and then click the right arrow.
To review an open service request:
- Go to the
Customer Support website.
- On the
Support tab, click
Service Requests.
- On the
Service Requests page, under
Manage Your Service Requests, click
View All Dell Service Requests.
Online communities
For peer contacts, conversations, and content on product support and solutions, go to the
Community Network. Interactively engage with customers, partners, and certified professionals online.
How to provide feedback
Feedback helps to improve the accuracy, organization, and overall quality of publications. You can send feedback to
DPAD.Doc.Feedback@emc.com.