Dell EMC OpenManage Integration for Microsoft System Center Version 7.2 for System Center Configuration Manager and System Center Virtual Machine Manager Best Practices Guide

Enrollment failure

If the test connection or enrollment fails, then you get an error message.

As a workaround, perform the following steps:

Ping from Appliance to enrolled SCCM or SCVMM server FQDN by logging in to Appliance VM as a read-only user. If there is a response, then wait for some time and then continue with the enrollment.
To launch the Appliance VM as a read-only user, enter user name as readonly with the same password used to log into the Appliance VM.
Ensure that the SCCM or SCVMM server is running.
The Microsoft account used to enroll the console should be a delegated admin or an administrator in System Center, and a local administrator for the System Center server.
Specific for SCVMM users:
- Ensure that the SCVMM server is not registered with any other Appliance. If you want to register the same SCVMM server with the Appliance, then delete the Registration Profile application profile from the SCVMM server.
- If you have applied SCVMM roll up update, then check the Indigo TCP port number of SCVMM console in registry (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft System Center Virtual Machine Manager AdministratorConsole\Settings). Use the same port number that was used to register SCVMM console. By default it is 8100.