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Dell EMC OpenManage Integration for Microsoft System Center Version 7.2 for System Center Configuration Manager and System Center Virtual Machine Manager Best Practices Guide

Failure to display latest inventory information after firmware update

After successfully updating the firmware versions on 11th generation PowerEdge servers, the latest inventory information is not displayed.

In , refreshing the inventory is an activity performed immediately after a firmware update job is complete. Firmware update is completed even before the PowerEdge server’s CSIOR activity is complete, due to which the earlier firmware inventory information is displayed.

As a workaround, check if the CSIOR activity is complete in the PowerEdge server, and then refresh the firmware inventory in . Also, ensure to restart the server after applying agent-free staged update. For more information about refreshing the inventory, see Viewing and refreshing firmware inventory section in OpenManage Integration for Microsoft System Center Configuration Manager and Virtual Machine Manager User’s Guide.

For more information about CSIOR, see the Troubleshooting section in the latest version of Dell Lifecycle Controller GUI User's Guide available at dell.com/support/home.


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