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Dell EMC OpenManage Server Administrator Release Notes Version 10.1.0.0

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Known issues and workarounds for Storage Management Service

The issues are applicable to Storage Management Service.
Table 1. Known issues for Storage Management Service Known issues for Storage Management Service
Issue ID Functional area Description Workaround/Resolutions
Not available Advanced Create Virtual Disk Wizard With Chinese or Japanese language browser settings, using the Storage Management Service Advanced Create Virtual Disk Wizard may occasionally result in text overflowing to the bottom of the side-by-side blue text boxes. Not available
Not available Physical disk clear operation Physical disk clear operation is not available on PERC 8 and later family of hardware controllers. Not available
Not available RAID 10 Intelligent Mirroring RAID 10 Intelligent Mirroring support is not available on PERC 9 and later family of hardware controllers. Not available
Not available Physical disk properties Physical disk properties such as Manufacture day, Manufacture week, and Manufacture year are available for SAS drives only. Not available
Not available Creating sliced span virtual disk is delayed Creating many sliced span virtual disks using the spun-down drives through the command line or UI result may be delayed. After creating one sliced span virtual disk, wait for some time to create the next sliced span virtual disk.
Not available Security Key Identifier A Security Key Identifier can contain numerals, lowercase alphabets, uppercase alphabets, nonalphanumeric characters (except space), or a combination of any of these.
NOTE If you have used the special characters ”/” (forward slash) or “ ‘ ” (single quote) in the Security Key Identifier, they are displayed as “_” (underscore) on the Change Security Key page and Import Secured Foreign Configurations page. This is applicable only to the Security Key Identifier and not to the Passphrase.
Not available
Not available Logical Connector If Storage Management displays a path failure message for a Logical Connector after a reboot, use the Clear Redundant Path View, provided in the Change Controller Properties controller task, and restart the system.
NOTE Use this command only if you have intentionally removed the multipath connection while rebooting the system.
Not available
Not available Virtual disk creation task In the VMware ESXi 6.x environment, when you create a virtual disk using Storage Management, you may see an error message: The task cannot be completed. The VD creation task is completed, but the operating system may not be aware of the new VDs. However, the virtual disk is available for all operations on rebooting the system. Not available
Not available Hot plug of enclosures Hot plug of enclosures takes time to enumerate the enclosure and its components. During this time, there will be a delay in the response time of tasks, such as displaying the physical disks on the physical disk page and in the virtual disk selection page. Not available
Not available Connecting enclosures in multipath Storage Management does not permit connecting the first enclosure in single path and attaching the subsequent enclosures in multipath. All enclosures must be connected in multipath to enable the multipath view. Not available
Not available Import foreign configuration task is not successful The Import Foreign Configuration task can only import virtual disks that have consistent data. A virtual disk with inconsistent data cannot be imported. When importing multiple virtual disks in a single operation, however, the Import Foreign Configuration task may report successful completion even when inconsistent virtual disks are present and have not been imported successfully. If the "Import Foreign Configuration" task is unable to import an inconsistent virtual disk, then the physical disks that belong to the virtual disk continue to display a "Foreign" state after the "Import Foreign Configuration" task completes. In this case, repeat the "Import Foreign Configuration" task until one of the following occurs:
  • There are no longer any physical disks in Foreign state after the Import Foreign Configuration task completes.

  • You receive an error stating that the Import Foreign Configuration task has not completed successfully. This error indicates that there are no longer any consistent virtual disks available to be imported. Therefore, all virtual disks that are not imported are inconsistent and you can either perform a "Clear Foreign Configuration" to remove the virtual disks or remove the physical disks from the controller.

DF60696 Internet Explorer 9.x or 10.x Storage Management responds slowly when using Internet Explorer 9.x or 10.x on a system with mixed SAS and SATA physical disks. When using the "Create Virtual Disk" wizard from the Storage Management graphical user interface (GUI), you may notice decreased performance when using Internet Explorer 9.x or 10.x on a system with multiple physical disks. The MD1000/MD1400/MD1420 storage enclosures that are heavily populated with mixed SAS and SATA physical disks. Use a supported web browser other than Internet Explorer 9.x or 10.x or use the Storage Management command line interface (CLI) to create the virtual disk. See the Dell EMC OpenManage Server Administrator Release Notes for information about supported browsers. See the Storage Management online Help or the "Server Administrator Command Line Interface User's Guide" for information about using the Storage Management CLI.
DF152362 Storage Management may not display controllers Storage Management may not recognize the controller devices that are installed after Storage Management is already running. If Storage Management does not recognize a newly added device and this problem has not been corrected with a Global Rescan, then reboot the system.
DF120475 Storage Management SNMP traps Server Administrator allows you to filter SNMP traps that you do not want to receive. To implement SNMP trap filtering, select the System tree > Alert Management tab > SNMP Traps subtab. The SNMP Traps subtab has options for enabling and disabling SNMP traps based on severity or the component that generates the trap. Even when the SNMP traps are disabled, Storage Management generates SNMP traps. SNMP trap filtering will be provided in a future release of Storage Management.
Not available omconfig storage When issuing certain omconfig storage CLI commands with Power User privileges, the Error! User has insufficient privileges to run command: omconfig message may be displayed. You must be logged in as an Administrator to perform these actions.
Not available Advanced Create Virtual Disk Using the Storage Management Service Advanced Create Virtual Disk Wizard may occasionally result in a vertical scrollbar of less than normal width. If this occurs, resizing the Server Administrator window causes the vertical scrollbar to be redrawn correctly. Not available
Not available Rename virtual disk Using the GUI, if a virtual disk is renamed to a name containing multiple blank and consecutive spaces, the name is truncated to a single space after Apply is clicked. Not available
BITS118226 NVMe devices The representation of NVMe devices residing on backplanes that attach to PCIe Extender cards is inaccurate on Storage Management. This is because Storage Management does not have a process to understand the mapping of the NVMe device, backplane, and the PCIe Extender card. This issue exists only on PowerEdge R920 servers and does not impact the operations on the NVMe device. Multiple backplanes on Server Administrator indicate the presence of multiple PCIe Extender cards on the system. Not available
Not available Configuration of enclosures On a PowerEdge server with maximum configuration of 8 populated enclosures connected to the PERC hardware controller, the user can experience a delay in response. When Server Administrator storage commands such as Create Virtual Disk or Start check consistency are run, the delay in response can range from 10 — 30 minutes. Not available
Not available Mock backplane On PowerEdge T430, C4130, and R220 II, with PERC S130 configuration and no backplane, Storage Management displays a mock backplane which does not support the blink/unblink operation for disks available on this configuration. Not available
BITS140465 Virtual disk of RAID When the user tries to create another partial virtual disk of any RAID level, on an existing, but degraded disk group, Storage Management does not allow the user to perform this action. This limitation occurs because Storage Management does not support this functionality. However, this limitation is only observed on certain PERC 9 family of hardware controllers (PERC H330, H830, and H730). The user can create a partial virtual disk during system restart using the CTRL+R configuration utility.
10452 (BITS236815) PERC 9 Occasionally, the virtual disk creation process on PERC 9 hardware controllers may fail on GUI and CLI. Workaround: Restart the server to resolve this issue. Not available
BITS055347 VMware ESXi 5.1 On systems running the ESXi 5.1 or later operating system, the “Device Name” for all virtual disks will be displayed as Not Available. This is an expected behavior on systems running the ESXi 5.1 or later operating system. Not available
8321 (BITS220411) Secure virtual disk Unable to create Partial Secure virtual disk using the GUI when all the available SEDs are selected. This operation works if any other physical disk, which is not a part of any virtual disk, is connected.
11205 (BITS242664) Status of Partial virtual disk When a physical disk, which is a part of multiple partial virtual disks, is reinserted into the system, the status of the partial virtual disks will be displayed on Storage Management after a short delay. Not available
8442 (BITS221272),

13988 (BITS257114)

Enclosure alerts Few enclosure alerts such as Enclosure power on/off and Fan removal, does not appear if the enclosure is connected to the server using a SAS 12 Gbps HBA card. Restart Data-Manager service to update component status.
10933 (BITS240247) Displaying the device name Storage Management does not display the Device name on a system where there are more than 300 virtual disks. Not available
16919 (BITS270856) Precision 7910 On Precision 7910 running a client operating system (for example, Windows 8.1 x64), the PERC 9.3 driver version is displayed as outdated and a yellow bang is shown on such hardware configurations. This issue does not cause any functionality limitation. Not available
43557 Slot occupancy report In Split Mode, Slot occupancy report displays inaccurate empty slots when there are no drives connected to the backplane. The report shows the message empty slots interchanged between controller. This issue occurs for the server with no drives attached to the backplane in split mode only. Slot occupancy report works fine as expected for servers with a minimum of one drive. Not available
52091 Cryptographic erase operation Cryptographic erase operation might take longer time to be visible in the drop-down list for the ISE Capable SATA SSDs after this operation is complete. Not available
58147 BOSS-S1 controller In the BOSS-S1 controller properties, slot ID is displayed as "Embedded". Not available
Not available Prepare to Remove If the background IO is in progress, "Prepare to Remove" operation for the NVME devices might fail. Not available
Not available Channel/Connector information From YX4X onwards, no Channel/Connector information is displayed under “PCIe SSD Subsystem”. Enclosure/Backplane will be directly connected to the “PCIe SSD Subsystem”. There is no change in the display of “NVMe Devices ( Arraydisk ) and Add-On Card ( HHHL Card )”. NVMe Devices ( Arraydisk ) will be displayed under “Enclosure / Backplane” whereas Add-On Card ( HHHL Card ) will be displayed under “PCIe SSD Subsystem”. Not available
71918 SAS controllers On YX4X generation of PowerEdge servers when connected with two SAS 12Gbps controllers in Slot 4 and Slot 5 and each controllers are connected with separate MD1400 enclosure, both Enclosure EMMs are listed under “Connector 0” and no device is listed under “Connector 1 ”. Slot-4 SAS 12Gbps controller is connected with two redundant EMMs which are listed in “Connector 0”. Slot-5 12 Gbps controller is also connected with two redundant EMMs, but both are listed under “Connector 0”. Not available
71919 SAS controllers On YX4X generation of PowerEdge servers when connected with two SAS 12Gbps controller in Slot4 & Slot5 and each controllers are connected with separate MD1400 enclosure, with two redundant cable i.e. EMM0 & EMM1, then with redundant EMM both enclosures are listed for EMM0 & EMM1, but physical disks are not displayed for EMM1. Slot-4 SAS 12Gbps controller is connected with two redundant EMMs – Here both EMMs are listed under “Connector 0”, and for EMM0 physical Disk is listed and for EMM1 no physical disks are listed. Slot-5 SAS 12Gbps controller is connected with single EMM (ie.EMM1) – Here one EMM0 is listed under “Connector 0”, and for EMM1 physical Disk are listed. Not available
76259 Dedicated hot-spare EMMI alert description for Dedicated hot-spare assigned physical disk should contain meaningful alert description instead of the statement, This alert is provided for informational purposes. Not available
94666 Non-RAID drives For Non-RAID drives attached to SWRAID controller enumerates for virtual Disk layout as Non-RAID. Whereas on Storage Management GUI, when you click on virtual disk name the physical drives does not display as Non-RAID. Not available
96670 sfcbd-watchdog On systems running VMware operating systems if the sfcbd-watchdog is stopped abruptly before completion of the SNMP traps for storage task is logged. Semaphore leak is observed. Run the sfcbd-watchdog until SNMP traps for storage task is completed.
97151 Negotiated speed Full view of Physical Disk Page in Server Administrator GUI, the negotiated speed for a 6Gbps drive capable speed is intermittently shown as 12Gbps. Not available
94842 storelibIR Storage Management carries SHA1 signed library (storelibIR) in the current release. Not available
104975 Fan speed In storage management, Fan speed changes will not update dynamically. Data manager service restart updates the latest fan speed.
106970 Change controller mode After change controller mode operation is performed, two alerts that are generated have the same alert ID and description. Not available
Not available Controller information If the controller name is not displayed in the alert message, check the controller information for mapping the controller ID and controller name. Not available
103891 PSU removal Duplicate alerts for power supply removal are displayed while enclosure power supply cable is removed. Not available
103962 EMM removal alerts The Storage Management displays the removal and insertion alerts intermittently on EMM for HBA controllers during physical drive hot-plug-out and hot-plug-in.

RECOMMENDATION: Minimum of six seconds gap is required between any hot-plug in or out operations.

Not available
104973 Enhanced mode On enhanced mode, an alert is displayed as A Device is inserted in the enclosure for both Power unit and FAN inserted into enclosure. The message does not state the specific device inserted. Not available
103150 Storage tree does not display the Enclosure ID On PowerEdge R940XA with dual backplane, the Storage tree does not display the Enclosure ID intermittently during insertion or removal of multiple drives. Restart the Data-Manager service to resolve this discrepancy.
94890 Fully populated chassis For fully populated chassis, the Storage Management system takes few minutes to load the storage components. Not available
95176 Intelligent mirror VDs The Physical disks available in MX5016s connected to chassis slot 8 does not support RAID-10 intelligent mirror virtual disk creation. Not available
101739 EMM failure alerts If an EMM is removed from MX5016s sled, EMM failure or removal alert is not observed on Server Administrator alerts. Not available
109008, 192253, 198228 Backplane enumeration

On a server with multiple independent backplane type such as SATA, PCIe, or Universal, when a software RAID or PCIe SSD subsystem controller is connected to one of the backplanes, there will be an invalid entry of an enclosure backplane enumerated in OMSS.

No operations and physical disks are enumerated for the invalid backplane.

The blink/unblink operation might fail for physical disks and virtual disks on the backplane enumerated under software RAID controller.

Not available
98675 Hot-plugged devices On Server Administrator page, a delay is observed on hot-pluggable devices when hot-plugged in or out on HBA 330 MMZ. Not available
110132, 194288 Enclosure hot-plug

When the enclosure is hot plug to the HBA controller, in the alert log page an additional physical disk id is observed.

Not available
112768 Intel NVMe P4800x devices On systems running SUSE Linux Enterprise 15.0 operating system the device protocol of Intel NVMe P4800x devices display NVMe 0.0 instead of NVMe 1.0. Not available
111625, 112746 Create or delete VDs on systems running ESXi In a maximum configuration setup i.e. eight enclosures connected to PERC H840 controller, performing creating or deleting virtual disk operation multiple times with more than 160 plus physical drives on systems running ESXi. 168698We observe core or virtual disk creation failure. Restart sfcbd service.
108887 XML data generated On Storage Management, observes intermittently malformed alert log showing “XML Data generated for the selection made is not well formed” on systems running ESXi operating system. Clear logs and restart the service.
119082 Multipath mode On multipath mode, if clear redundant path option is performed immediately after removing the enclosure cable, few minutes of delay is observed on Server Administrator UI to refresh.

Recommendation : It is recommended to wait for the Redundant path broken alerts before performing the clear redundant path. If in case Server Administrator page delay is observed, wait for few minutes to return to the normal state page or restart the service.

Not available
120251 Orphan drive The foreign physical disks connected to the system, on reaching the maximum number of supported virtual disk by the controller is displayed on the Import Preview page as Orphan Drive. Not available
117872 Unblink operation On performing the unblink operation on physical disk connected to 12Gbps SAS HBA, observing both health and activity LEDs light turn off. Not available
128978 Import foreign configuration task is not successful When there is failed virtual disk in the same controller the Import foreign configuration on controller’s task, does not list the available degraded virtual disks to import, recover or clear. The list can be observed after failed virtual disk deletion. Not available
Not available The Submit button On UI if the submit button is clicked more than once an internal error may occur, but the task will be performed successfully. Not available
132214 Managed preserved task Few minutes delay occurs to disable the Managed preserved cache task from the task list, after clicking on Discard preserved cache. Not available
125130 Encrypted VDs Physical disks, that were part of an encrypted virtual disk that has been deleted, still show ‘Encrypted’ property as ‘Yes. Not available
136314 NVMe device protocol The NVMe device protocol for Intel NVMe P4800x devices is displayed as NVMe 1.1 instead of NVMe 1.0 on supported Linux distros . Not available
147761 Blink and unblink operation is blocked for HHHL add-in card Blink and unblink operation under virtual disk tasks in software RAID is blocked, if any of the participating physical disk is HHHL add- in card. Blink and unblink operation is also blocked for Non Raid HHHL add in card virtual disk. Not available
149079 OMSS component versions Storage Management Component's versions running on Ubuntu operating system will be shown as 9.4.0 whereas for other systems running on Linux operating systems like RHEL or SLES version will be displayed as 6.4.0 in software summary page of Server Administrator. Not available
Not available Physical device part number On BOSS controller, the failed alert for the physical drive part number will be displayed as NULL. Not available
125128 Import SEKM encrypted VD Importing an SEKM Encrypted virtual disk on a normal or non-SEKM setup, displays a blank page on Foreign Configuration Wizard. Not available
Not available PDR events On PERC and HBA controllers PDR16, PDR51, PDR7, and PDR22 events are generated once in 24 hours. Not available
Not available PDR events On PERC and HBA Controller use a single event PDR16 for the events PDR16 and PDR19. Not available
151463 Slot occupancy report On RHEL 7.7 and SLES 15 SP1 the slots occupancy report does not display the empty slot available for HBA330 controller. Not available
153490 Slot occupancy report On PowerEdge R7515 system with 8 SAS or SATA and 16 NVMe backplane configuration, the slot occupancy report for hardware PERC controller displays as 12 slots instead of 8 slots that are connected to hardware PERC controller. Not available
143512 EMM alert generation The EMM alert generation is delayed if there are failed drives present in the enclosure. Not available
Not available Export log Export log operation may fail for failed state drive. Not available
Not available Failed drive enumeration Part Number, Serial No, Product ID, Vendor ID, Firmware Revision, Sub-vendor ID, Model Number values may not enumerate for failed state drive. Not available
162168 (CR) Toshiba NVMe drive Sometimes when the Toshiba NVMe drive on the SWRAID controller is connected (and is part of a Virtual Disk), or a failed NVMe drive is present in the system. There can be multiple PDR211 alerts that are logged in the alert log page. The logs can lead to delayed of response on the GUI. Not available
161708 Data transfer on M.2 drives If the data transfer is not performing on M.2 drives while performing hot-plug out operation, then after hot plug-in back the same, the virtual disk rebuild alert will not be generated. The virtual disk status changes from degraded to online. Not available
Not available PCIe subsystems The Device name field of NVMe drives is displayed as char device name on PCIe subsystems running on Linux operating. Not available
165785 Read-write policy on S130 On S130 and later, any change in read and write policy values while creation of virtual disks does not reflect on virtual disk. Use Change policy virtual disk task for changing these policies.
165788 Predictive failure drives Predictive failure drives on HBA controller displays as ready state and the predictive failure alert is also not generated for such drives. Not available
Not available Auto-configure RAID 0 When the auto-configure RAID 0 task is performed on PERC 9, only HDDs that are currently in ready state changes to RAID 0. There will be no change for SSDs. Not available
165719 Storage Alert Log A blank page of the Storage Alert Log is displayed when the Storage controller generates several alerts and cold boot performed together from iDRAC. Delete dcsys64.xml and restart the services. The file path where the .xml file is available on systems running Microsoft Window operating system : C:\Program Files\Dell\SysMgt\omsa\log, on systems running ESXi operating system : /etc/cim/dell/srvadmin/var/log/openmanage/ and other operating systems : /opt/dell/srvadmin/var/log/openmanage/.
169111 Partial RAID-10 VDs On a partial RAID-10 virtual disk creation through Create virtual disk advanced wizard, the drive selection list displayed may not be similar to the actual physical drive associated with the spans. Not available
168698 Enumeration on ESXi Read Only Write-Protected drive will not enumerate on systems running ESXi operating systems. Not available
155954 Hot-plug-in multiple drives of MX5016s While hot-plug-in multiple drives of MX5016s physically, wait for each insert alert to avoid the wrong enumeration. Restart the Data manager service to get the updated enumeration.
Not available Controller ID and name If the controller name is not displayed in the alert message, check the controller information for mapping the controller ID and controller name. Not available
92467 Dynamic mapping The dynamic mapping of an enclosure for the first time also displays the unmapped enclosure for a short period. Refresh the Server Administrator page to remove the unmapped enclosure entries. Not available
Not available Polling interval To determine the changes made on an enclosure connected to HBA 11 controller and later versions, the polling interval is set to five minutes. Therefore, it takes approximately six minutes to generate an enclosure event report and update its properties. However, if a change it made to the enclosure environment status but reverted to the previous status within this predefined five minutes, then an event is not recorded. For example, if a fan is removed but installed back within five minutes, then an event is not recorded for this purpose. Not available
94402 Alerts are not displayed The alerts are not displayed when a physical disk is inserted or removed on enclosure MX5016s mapping or unmapping.
186184, 187434 Enclosure alerts If an enclosure is connected to HBA 355e controller, then some of the enclosure-related alerts such as EMM events, FAN events, PSU events Redundancy lost, Redundancy restored events are not generated. Restart DataManager service to update a component status.
178110 Non-RAID drives If non-RAID predictive failure drives are connected to enclosures, then the enclosure status may not always be indicated as READY. Not available
175332 Operations are delayed or stopped responding On Storage Management, operations may be delayed or may not respond for some time, whenever the physical disks or enclosures are inserted, mapped, removed, or unmapped from MX5016s. Not available
179687 Initialization error If NVMe drive with initialization error is connected, then that slot will not enumerate in slot occupancy report and total slot count will be less. Not available
Not available BOSS-related alerts starts from number 0

When OpenManage Server Administrator (OMSA) is installed on a newly installed operating system, it starts reading BOSS-related alerts from sequence number 0.

Hence, if there are any earlier events present in memory, then the OMSA will regenerate those events. Performing LC wipe cannot clear the earlier events completely.

Not available
200121 Core dump generated while stopping the dcim service If PERC 310 controller is present in the server, then OpenManage generates a core dump while stopping the dcim service. The dcim service stops at several other instances such as upgrading OpenManage, uninstalling OpenManage, and so on. Not available
Not available Failed drive on HBA controller When there is a failed drive on HBA controller, any storage-related task execution or the alert processing will take more time. Not available
191175 BOSS Console driver If the BOSS Console driver is upgraded when OMSA is started, then you must restart the server to make the updated driver become effective Not available
196564 Service Control Manager displays a 1053 error On Windows operating system, if the DataManager service is either stopped or restarted before completing the enumeration of the storage tree, the Service Control Manager displays a 1053 error. Thus, as the result DataManager service stops responding, and the status is displayed as Stopping. Restart the server
199921 Physical drive removal event is not logged If a connection to an enclosure is terminated and a Communication Lost event (ENC18) for that enclosure is received, then the Physical Drive Removed event for all connected physical drives might not be logged. Not available
188971 OMSS UI is unresponsive The OMSS UI might not respond for sometime and enumeration might be incorrect, when the continuous I/O errors are reported on physical drives connected to an enclosure with SAS 12 Gbps HBA controller on Ubuntu 20.04.X operating system. Not available
198990 Multipath enumeration is not updated On HBA 355 external controller connected to Array584EMM or MD14XX enclosures, the multipath enumeration might not update intermittently, when the redundant path is disrupted. Restart the OpenManage DataManager service.
Not available Sanitize Cryptographic erase operation fails When SEKM or third-party security software is enabled on Dell PowerEdge Servers, the Sanitize Cryptographic erase operation fails on the processor-attached secured NVMe drives. Not available
202892 Virtual disk still shows online after deletion If virtual disk is created using SPUN-down drives and later when virtual disk is deleted on a cabled drives supported server, then the state of physical devices which were part of that virtual disk still shows as online. Not available
202961 Power status alert is not generated Power status alert of physical device change from transition to SPUN up is not generating. Not available
182213 VD creation is complete, but the OS may not be aware of the new VD When you create VDs by using standby (spun-down) physical devices, the following message is displayed: The task cannot be completed. The VD creation task is completed but the OS may not be aware of the new VDs. However, the virtual disk is available for all operations on rebooting the system. Not available
204509 Backplane is displayed though there is no backplane present OpenManage Storage Services display the backplane even though cabled drives are connected directly to controller without backplane. Hence, the blink and unblink task is enabled on physical and virtual disks. On virtual disks, this task runs successfully instead of failing. Not available
207644 Battery Properties For PERC H350 Adapter and PERC H355 Front controllers, the battery State is displayed as Missing and the Status is displayed as non-critical, even when the battery is not supported by the controllers. Not available

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