- Notes, cautions, and warnings
- Additional Resources
- Introduction
- Service Commands
- Shut down and reboot an appliance (svc_appliance)
- Provision an appliance (svc_appliance_provisioning)
- Capture array configuration data (svc_arrayconfig)
- Make space on the root partition (svc_cleanup)
- Clear the DIMM state value on a specific node (svc_clear_dimm_ce_state)
- Clear firmware update (svc_clear_fw_update_alert)
- Shut down a SAN cluster (svc_cluster)
- Diagnose a create cluster failure (svc_cluster_diag)
- Cluster management (svc_cluster_management)
- Enable or disable counter collection (svc_cnt)
- Enable counter collection (svc_cnt enable)
- Disable counter collection (svc_cnt disable)
- See the collection status (svc_cnt status)
- Restart the collection service (svc_cnt restart)
- Enable the 1-second collection profile (svc_cnt performance)
- Disable the 1-second collection profile (svc_cnt performance_disable)
- Configure new SLICs (svc_commit_slic)
- Show the security compliance state (svc_compliance_mode)
- Check status of or restart container (svc_container_mgmt)
- Support materials (svc_dc)
- Generate a support materials bundle (svc_dc run)
- Delete a support materials bundle (svc_dc delete)
- List support materials (svc_dc list)
- List all support material profiles (svc_dc list_profiles)
- List all system dump files (svc_dc list_dumps)
- Download an existing support materials bundle (svc_dc download)
- Upload a support materials bundle (svc_dc upload)
- Enable or disable DDSD (svc_dd)
- System diagnostics (svc_diag)
- Check upgrade conversion status (svc_dip_upgrade_check)
- Check datapath stats (svc_dp_oos_check)
- Collect flash and NVMe statistics (svc_drive_stats)
- Reset or restart (svc_enclosure)
- Factory reset (svc_factory_reset)
- Get report on unreducible cluster data (svc_get_unreducible_dp_stats)
- Get report on unreducible data (svc_get_unreducible_stats)
- Perform a health check on the appliance (svc_health_check)
- Help (svc_help)
- Hypervisor diagnostics (svc_hypervisor)
- Inject troubleshooting software tool (svc_inject)
- Install service tools (svc_inject run)
- Delete an injected service tool (svc_inject delete)
- Display information about a specific package (svc_inject info)
- Generate a root or recovery package key (svc_inject generate-key)
- Deactivate service escalation (svc_inject deactivate)
- View service escalation status (svc_inject status)
- Review system journal logs (svc_journalctl)
- Check the license status of appliances in a cluster (svc_license_status)
- Install the PowerStore system (svc_manufacturing)
- See and update MFS settings for SecurID (svc_mfa_state)
- Retrieve information system information (svc_mgmt_operations)
- Migrate a cluster or DVS to another vCenter (svc_migrate_to_vcenter)
- Enable or disable autodownload (svc_modify_autodownload)
- Run service scripts using SSH tunneling (svc_nas)
- Download the ACL database of a file system (svc_nas nas_svc_acldb_dump)
- Manage Dynamic Access Control (svc_nas nas_svc_dac)
- Generate NAS output files (svc_nas nas_svc_data_protection)
- Generate an SDNAS archive file (svc_nas nas_svc_dc)
- Manage NAS servers (svc_nas nas_svc_nas)
- Manage an IMT import (svc_nas nas_svc_imt)
- Display the SDNAS log (svc_nas nas_svc_log)
- Show statistics for NDMP and PAX backup sessions (svc_nas nas_svc_paxstats)
- Run a Linux tcpdump (svc_nas nas_svc_tcpdump)
- Back up NAS server configuration (svc_nas_cbr)
- See CIFS issues (svc_nas_cifssupport)
- Advanced NAS settings (svc_nas_tools and svc_nas_global_tools)
- Enter maintenance mode (svc_nas_maintenance_mode)
- Display inode usage (svc_nas_storagecheck)
- Get NAS server information and manage settings (svc_nas_tools)
- Retrieve NAS server net devices and IP addresses (svc_nasserver_to_netdevice)
- See network information (svc_networkcheck)
- Show ARP records cache settings (svc_networkcheck arp)
- Perform network and system checks (svc_networkcheck info)
- Check server port availability (svc_networkcheck tracert)
- Check the TCP port (svc_networkcheck tcp)
- Show network device driver and hardware information (svc_networkcheck ethtool)
- Ping an IPv4 target (svc_networkcheck ping)
- Ping an IPv6 target (svc_networkcheck ping6)
- Show network connections (svc_networkcheck netstat)
- Perform a DNS check (svc_networkcheck dns)
- See system bond devices (svc_networkcheck bond_list)
- Show interface names (svc_networkcheck interfaces)
- Reboot, shut down, and turn on a node (svc_node)
- Control node affinity (svc_node_affinity_balance)
- Check and fix the NTP status (svc_ntp_ctl)
- Customize validation service parameters (svc_onv_customizing)
- Disable password reset (svc_password_mgmt)
- Troubleshoot and repair (svc_remote_support)
- List the remote configuration (svc_remote_support list)
- Modify the remote support configuration (svc_remote_support_modify)
- Modify contact information (svc_remote_support modify_contact)
- Reinitialize the remote support configuration (svc_remote_support reinitialize)
- Restart SupportAssist (svc_remote_support restart)
- Check the connectivity status (svc_remote_support connectivity)
- Manage the remote syslog (svc_remote_syslog)
- Refresh the expired Unity SSL certificate (svc_remote_system_certificate_operations)
- Remove appliance (svc_remove_appliance)
- Repair software (svc_repair)
- Replace the DPE (svc_replace_dpe)
- Service mode operation (svc_rescue_state)
- Grant service user access (svc_service_config)
- Gain root privileges (svc_service_shell)
- Software recovery (svc_software_recovery)
- Connect to the peer node service container (svc_ssh_peer)
- Monitor network traffic (svc_tcpdump)
- View capacity metrics (svc_volume_space_metrics)
- System Journal Fields
Dell PowerStore Service Scripts Guide
Audience
Although no special knowledge is needed to run most of the service commands or understand the results, the service commands are designed with storage system administrators, field service personnel, and support personnel in mind. The service commands run on the PowerStore appliance's Linux-based operating environment. Ensure that you are familiar with the Linux shell, associated commands, PowerStore's installed hardware, and the PowerStore operating environment.
Certain commands may require more training or require you to obtain root privileges. If the command description specifies more training or greater privileges, do not run the commands without an approval from your authorized service representative.
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