Discovery through iSM–WMI
fails when a managed node is running Windows Server 2008 R2 and the
Management server is running Operations Manager 2012 R2. |
Ensure that you have installed Windows
Management Framework version 4.0. On the management
server, apply the Microsoft Security update for Update Rollup 7 (or
later) for System Center 2012 R2 Operations Manager. For more information,
see Support.microsoft.com. You can install
the following updates from Catalog.update.microsoft.com. Ensure that you install these updates in the order that is listed below:
- Update Rollup for Microsoft
System Center 2012 R2 - Operations Manager Server
- Update Rollup for Microsoft
System Center 2012 R2 - Operations Manager Console
Discover the server running Windows Server 2008 R2 operating
system. |
Dell EMC Server and Rack
Workstation Monitoring (Licensed) Feature. This issue pertains
to discovery through iSM using WMI only. |
Set as the Preferred
Monitoring Method task fails to remove the duplicate objects
in either or both of the following scenarios:
- Correlation of the Dell EMC Modular servers with chassis slots
- Monitoring Dell EMC FM servers
|
To remove the duplicate objects,
perform the following steps:
- Go to the Dell EMC Feature Management Dashboard, select the Dell EMC Chassis
Modular Server Correlation feature, and then click Remove Chassis Modular Server Correlation Feature from
the Dell Monitoring Feature Tasks menu in the
right pane. Reimport the Dell EMC Chassis Modular Server Correlation. You will now be able to use the Set as Preferred Monitoring
Method task functions to remove the duplicate objects.
If the
task is still failing, then perform the following steps:
- Disable the Dell EMC Chassis to the Modular Blade Server Correlation Discovery object discovery.
- Disable the object discovery
corresponding to the method used for discovering the modular servers.
For example: If the duplicate object is discovered through OMSA, then
go to and then search for Dell Server Discovery; which is targeted at the Windows Computer and disable the Discovery attribute for that object.
NOTE: In case
the duplicate object has been created for Dell EMC servers, then disable
the following object discoveries for FM servers:
- Dell EMC FM Server
Agent-based Discovery
- Dell EMC FM Server
Agent-free Discovery
- Dell EMC FM Server
iSM Discovery
- Run the following command
from the Operations Manager Shell:
Remove-SCOMDisabledClassInstance NOTE: This step may take
up to 48 hours to complete.
|
Dell EMC Chassis Modular Server
Correlation Feature |
The Agent proxy not
enabled alerts are displayed in the Active
Alerts list for the Dell EMC PowerEdge Servers that are discovered through iSM. |
To resolve this issue, perform the
following steps:
- Go to the Dell EMC Feature
Management Dashboard, and click Dell EMC Server and Rack Workstation Monitoring
(Licensed).
- In the right pane, under Dell Monitoring Feature Tasks, click Enable
Agent Proxying.
The Run Task
- Enable Agent Proxying window is displayed.
- Click Override, and then click the field under New Value for the AutoResolve
Warnings/Errors parameter and set the value as True.
- Now click Override and
then click Run.
- Close the task status
window.
Clear the existing alerts from the active alerts list. These
alerts will no longer be displayed for future discoveries. |
Dell EMC Server and Rack
Workstation Monitoring (Licensed) Feature |
In the Dell EMCDiagram View for Dell network devices, the basic attributes are not displayed
for the Dell DRAC and Dell EMC chassis objects. |
To resolve this issue, you can
view the detailed set of attributes by clicking the objects in the State View. |
Dell EMC Chassis Monitoring Feature |
Server Modules and Chassis Slot
Summary Information are not visible under CMC/OME-M. |
- Make sure
that OpenManage Server Administrator (OMSA) or DRAC tools are installed
on the management server managing the CMC.
- Make sure
that you have configured the Run As Account for CMC devices and associated them with "Dell CMC Login Account".
- Make sure
that Dell CMC Slot Discovery and rules are
enabled from the Authoring Pane of the Operations Manager
console.
|
Dell EMC Chassis Monitoring Feature |
Errors while running the Repair option in Dell EMC Server Management Pack Suite
from the Add/Remove Programs or Uninstall or change a program window. |
Use the Repair option in the installer. For more information, see ”Using The Repair
Option In The Installer" section of the Dell EMC OpenManage Integration version 7.1.1 for Microsoft System Center for Operations Manager
Installation Guide. |
Dell EMC Server Management Pack
Suite |
If there is a delayed response
while discovering a chassis, then the latest information from the
device is not updated, the Script Timeout Error is generated or the
log files in the Temp folder are not cleared. |
Increase the Script
Timeout value on the Override Properties screen for the CMC/OME-M device which is experiencing a delayed response.
For more information about Overrides, see the
Operations Manager documentation at Technet.microsoft.com. |
Dell EMC Chassis Monitoring Feature |
Feature management host server
health service is nonfunctional. |
If the selected management server
has stopped functioning, the executed Feature Management task fails.
In such an instance, where the selected management server is corrupt
or the health service cannot be obtained, decommission the management
server to remove stale objects. For more information, see Technet.microsoft.com/en-us/library/hh456439.aspx. Select a management server from the remaining management
servers, and override the FMPHostFQDN of Feature Management host Discovery.
|
Dell EMC Server Management Pack
Suite |
Dell OM: Server and its component health
computation failed Alert is displayed under on the console. |
Manually associate the Run As Account for monitoring Dell EMC PowerEdge Server. For more information, see Associating
Run As Account for monitoring a Dell Server using the Server and Rack
Workstation Monitoring (Licensed) Feature. |
Dell EMC Server and Rack Workstation Monitoring
(Licensed) Feature |
When there are multiple Operations Manager
consoles in a Management group, the device credential profiles that are created from the OMIMSSC
dashboard when launched from one Operations Manager console are not
visible when the OMIMSSC dashboard is launched from an alternative
Operations Manager console within the Management group. | - If the user wants to use the same device credential profile created,
launch the OMIMSSC dashboard from the Operations Manager console
where it was created initially.
- New device credential
profile can be created from OMIMSSC dashboard that is launched from an
alternative Operations Manager console that can be used for
discovery of devices.
NOTE: Ensure that the device credential profile
names are unique. | Dell EMC Server and Rack Workstation Monitoring
(Licensed) Feature Dell EMC Chassis Monitoring Feature Dell EMC Network Switch This issue pertains to the usage of the same device credential profile in
the OMIMSSC dashboard across multiple Operations Manager consoles
within a management group. |
In Operations Manager 2012 R2, the import of Dell EMC OpenManage Integration Dashboard View Management pack fails. | To import the Management pack, user has to perform the following steps: - Install update rollup 11 or above for Operations Manager 2012 R2. For more information, see https://blogs.technet.microsoft.com/allthat/2016/08/31/update-rollup-11-for-system-center-2012-r2-operations-manager/ and follow the steps that are given in the link.
- After updating, download and import the management pack under OMIMSSC Configuration Management Pack from the OMIMSSC Admin portal and import into the Operations Manager. For more information, see Download the Configuration Management Pack in Dell EMC OpenManage Integration version 7.1.1 for Microsoft System Center for Operations Manager Installation Guide.
- Perform the enrollment of the Operations Manager console from the OMIMSSC Admin portal after importing the Configuration Management pack. For more information about enrollment, see Enrolling of Operations Manager console in Dell EMC OpenManage Integration version 7.1.1 for Microsoft System Center for Operations Manager Installation Guide.
| Operations Manager 2012 R2 |
Post upgrade from Dell EMC Server Management Pack Suite version 7.0 to Dell EMC OMIMSSC version 7.1, the performance metrics for servers that are discovered using licensed method and for chassis are not seen. | Post upgrade, to view the performance metrics for servers discovered in detailed mode from the Dell EMC OpenManage Integration Dashboard, enable the Metrics option in Configuration page. | Dell EMC Server and Rack Workstation Monitoring (Licensed) Feature Dell EMC Chassis Monitoring Feature |
When you enroll the Dell EMC OMIMSSC appliance in the Operations Manager or if there ia any change in OMIMSSC appliance IP, you may face difficulties to launch the Dell EMC OpenManage Integration Dashboard in the Operations Manager console. | To update the Appliance IP in Unit monitors: - Log in into the Operations Manager console.
- Click Authoring on the lower left of the pane.
- Select .
- In the Look for field, search for Dell EMC SDK Override Appliance IP under Management Sever.
- Right click Dell EMC SDK Override Appliance IP and select .
- Select Dell EMC Appliance IP under parameter name. Update the Override value and click OK.
NOTE: Ensure that you do not select any other override parameters. | Dell EMC OMIMSSC |