Dell Edge Device Manager Version R15 Administrator’s Guide

Configuration management is done through Policy Groups, under the Groups tab of the Web Console. Up to 10 levels deep, EDM supports a hierarchy of groups and subgroups. These Groups can be created manually or automatically based on defined rules and needs. You can organize and manage based on functional groups (Example: Marketing, Sales and Engineering etc.). Others may want to organize based on the locations of the devices (Example: Time zone as the first level group, State at the second level, City at the third level, Building at the fourth level, Floor at the fifth level).

• Settings or policies that apply to all the devices in the tenant account are set at the Default Policy group. This is the global set of parameters that all groups and subgroups will inherit from.

• Settings or parameters that are configured at lower level groups takes precedence over settings that were configured at the parent or higher level groups.

• Parameters that are specific to a particular device may be configured from the Device Details page.

• Configuration parameters are pushed to all devices in that group and all the subgroups, when you create and publish the policy.

• Once a configuration is published and propagated to the devices, the settings will not be sent again to the devices until the next time the Administrator makes a change.

• New devices that are registered receives the configuration policy that is effective for the group to which it was registered.

Applications, updates, and other such operations are done from the Apps and Data tab of the UI.

• Applications are deployed based on Policy Groups.
• Deployment of Applications to the devices may be scheduled immediately or a later time, based on specific time zone configured on device.

Inventory of devices can be located by clicking Devices tab. By default, this shows a paginated, flat list of all the devices in the system. You can choose to view a subset of the devices using a variety of filter criteria, such as Groups or subgroups, device type OS type, status, subnet, platform or time zone.

• Clicking the device entries listed on this page navigates to the Device Details page for that device. This shows a variety of detailed information for that device

• The Device Details page also shows all the configuration parameters that apply to that device, and also the group level at which each parameter took effect.

• This section also enables to set configuration parameters that are specific to that device. Parameters configured in this section overrides any parameters that were configured at the Groups and/or global level.

You can generate and view canned reports based on predefined filters by navigating to Portal Admin and then clicking the Reports Tab.

You will receive an alert notification and manage devices using mobile app is available for Android and iOS devices. Mobile app and its quick start guide can be downloaded by navigating to Portal Admin and then clicking the Alert Classification option.