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BITS107804: On PowerEdge R210 II and T110 II servers, clearing the
Shutdown
OS First
check box and performing a reboot using the ‘Reboot’
option does not reboot the servers. After performing these steps if
you refresh the Page, the options on the Remote Shutdown page are
not displayed.
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On Dell
PowerEdge T110 II systems, the following Server Administrator BIOS
settings are not consistent with the F2 BIOS setup settings:
-
Watchdog
timer: Server Administrator displays the option as disabled, but F2
BIOS allows to change the setting.
-
Embedded
Video Controller: Server Administrator provides options to enable
or disable, but in F2 BIOS the option is grayed out.
-
TPM Security:
Server Administrator does not allow to change the settings, but F2
BIOS allows to change the settings.
-
System Profile
State: Server Administrator does not allow to make changes, but F2
BIOS allows to make the changes.
-
Memory Testing:
Server Administrator does not support this feature, but F2 BIOS supports
this feature.
-
SRIOV option:
Server Administrator does not display this information, but F2 BIOS
displays this feature.
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Due to non-availability
of resources, inventory collector may terminate unexpectedly and restart.
If this occurs, the folder
C:\Temp\invcol may
be left as an artifact. The presence of this folder does not affect
the functionality of the inventory collection. The folder can be deleted
if required.
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After installing
Server Administrator from the command prompt, typing an
omreport or
mconfig command from the same prompt can cause an error.
Open a new command prompt window and type commands.
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If the command
log page in the Server Administrator GUI displays an error message
indicating that the XML is malformed, you must clear the command log
from the CLI using the
omconfig system cmdlog action=clear command
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After a
Reset to Defaults operation of the Integrated Remote Access Controller,
the first user configuration, operation fails if it is a single-user
configuration item (such as enabling or disabling a user or changing
user name). Always change a combination of two-user configuration
items (such as enabling or disabling a user and changing user name)
concurrently during your first configuration operation.
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While typing
the command
omreport system version -outc <filename>, ensure that you specify an absolute path name for the output file;
else, the output file is empty. For example,
c:\out.txt.
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Typing
omreport system esmlog/alertlog/cmdlog -fmt tbl command on the
CLI can result in XML parsing errors if the size of the log is large.
Use the GUI or the
omreport system esmlog/alertlog/cmdlog CLI command to view the contents of the log.
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For complex
omconfig CLI commands that contain multiple set commands
in one command line, the CLI may report a success status for the command
even if a part of the command failed. To avoid this issue, run only
one command per command line. The current settings can be confirmed
by performing the corresponding
omreport command.
-
Some complex
omconfig CLI commands that contain multiple set operations
have been modified to avoid the above problem. While running a CLI
command if the message,
Error! Illegal combination of parameters is displayed, modify your command into several simpler commands.
Each command should change only one setting.
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When running
Server Administrator on a system with a traditional Chinese operating
system, the application pages are displayed in simplified Chinese.
To view the Server Administrator pages in English, go to your browser
language preference page and change the language to English.
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Log files
saved from Server Administrator are saved in zip format. It is recommended
that you open this zip file using WinZip. Windows Server 2003 or Windows
XP embedded
Compressed (zipped) Folder utility is not recommended.
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After configuring
BIOS settings on certain systems, a second reboot may be required
for the Server Administrator to display the updated BIOS settings
properly.
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If you import an invalid root certificate into Server
Administrator, using
, and try to
log on to the application after restarting the Web server, a blank
page is displayed. To fix this issue, restore your original
keystore.db file before importing a valid root certificate.
To restore the
keystore.db file, use both the
basic operating system commands and the Server Administrator Command
Line Instrumentation (CLI).
Perform the following
steps from your operating system command line:
-
Type:
omconfig system webserver action=stop
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Locate the
keystore.db.bak file.
The default path is
C:\program files\dell\SysMgt\apache-tomcat\conf.
-
Copy
keystore.db.bak to
keystore.dbkeystore.db.
-
Type:
omconfig system webserver action=start
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A temperature
drop below a minimum failure threshold does not cause a system reset
even if this alert action is set.
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Clicking
the
Back and
Refresh buttons on the browser may not display the correct page regarding
the Server Administrator component tree, tabs, tab menus, or help,
as Server Administrator has been designed with limited functionality
to reduce overhead. Full feature capabilities of the Web browser such
as
Back,
Refresh, and
Open in New Window may not be supported.
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Selecting
the boot sequence under the BIOS
Setup tab
does not re-enable boot devices that have been disabled in the System
Setup Program, earlier.
-
The links
on the Server Administrator home page may not work after repeated
random clicking. To resolve this issue, refresh the browser by pressing
<F5> or click the browser
Refresh button.
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All unsecured
HTTP requests to Server Administrator receive an invalid response.
Server Administrator runs only one instance of the Web server, which
is secure. Make all connections through
https://<ip address>:
<port number>
. Any
http://<ip address>: <port number> request for connection with the server receives an invalid response.
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If the web
browser used with Server Administrator does not display a page or
perform an action, make sure that the browser is in online mode. To
go online, perform the following:
-
In Internet
Explorer, on the menu bar, click
File and clear
the
Work Offline option. When
Work
Offline
is selected, a check mark is displayed to the
left of the option on the
File menu.
-
If Internet
Explorer prompts you to
Work Offline,
Connect, or
Try Again, always
select
Connect or
Try Again. Do not select
Work Offline.
-
In Internet
Explorer, on the menu bar, click
File and clear
the
Work Offline option. When
Work
Offline
is selected, a check mark is displayed to the
left of the option on the
File menu.
-
If Internet
Explorer prompts you to
Work Offline,
Connect, or
Try Again, always
select
Connect or
Try Again. Do not select
Work Offline.
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While setting
dates in the
Asset Information section of the
Server Administrator home page, the current time is appended to the
date. While setting dates with the CLI, the appended time is noon.
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On some systems,
temperature probe values and settings are only supported for whole
degrees, not tenths of a degree. On those systems, setting a fractional
value for the minimum warning temperature threshold results in the
set value being rounded off to the next whole number value. This behavior
may cause the minimum warning threshold to have the same value as
the minimum failure threshold.
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If you close
the browser using the
Close button on the browser
or log off from the operating system, the Server Administrator session
is not terminated. This session is listed in the Session Management
page until the session time out occurs, or DSM SA connection service
is restarted, or the operating system is rebooted.
-
If you change
the operating system Time Zone to a new time zone, Server Administrator
session management does not display the time in the new time zone
specified. Restart Server Administrator to display the accurate time
for the time zone in the Session Management page.
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DF78425: The Server Administrator Auto Recovery feature may
execute the configured action before the time interval when the system
is under heavy stress.
The Auto Recovery feature
can be set to execute an action (For example, system reboot) to recover
a hung system. Since the Auto Recovery timer is now an application-level
timer instead of a kernel-level timer, heavy resource stress on the
system may result in an inaccurate measurement of a short keep alive
interval (less than 120 seconds), and the configured action may be
triggered. The issue is more prevalent in systems that have only one
CPU with hyper-threading unsupported/disabled or systems that are
subjected to persistent stressful conditions such as, resource depletion
and CPU running at 100% usage with significantly more threads than
normal usage.
The Auto Recovery feature is not
enabled by default. If the Auto Recovery feature has been enabled,
increase the System Reset Timer value to at least 120 seconds.
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Using the Internet Explorer browser, if you install Server
Administrator on a system that includes an underscore in its host
name, you must use the IP address of the target system in the browser
URL to launch Server Administrator, as Host names with underscores
are not supported. For example, (assuming Server Administrator is
listening on port 1311):
https://192.168.2.3:1311.
For more information, see the following article on the:
Microsoft website
http://support.microsoft.com/kb/312461
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DF152755: The Server Administrator GUI does not respond when the alerts log
has many events. If the Alert Log contains several entries and if
you try to navigate to another page, the Server Administrator GUI
may take about 30 seconds to display the content.
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DF172125: Power monitoring probes are displayed on certain systems that do
not support power monitoring. On certain systems that do not support
power monitoring, Server Administrator reports the two platform event
filters related to a power monitoring as
System Power Probe Warning and
System Power Probe Failure. These two filters are not
supported on these systems. That is, you can view and configure these
filters, but no action is taken.
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DF185770: Primary User Telephone Number does not accept symbols. On Server
Administrator, under
configuration allows only
alphanumeric characters.
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The selection
of default option for the front panel LCD in Server Administrator
displays the Model Name whereas the default is a Service Tag on the
physical LCD.
-
If Server
Administrator does not respond or is locked to your selections on
the component tree, perform the following steps:
-
Click
Preferences. The Preferences page appears.
-
Click
Server Administrator. The items on the front page may
respond to your click.
-
DF277439: Persistence of Configuration and Log File Changes
in VMware ESXi On systems running the VMware ESXi operating system,
the file system is ramdisk. Modifications made to the files within
the file system are generally not persistent across reboots, with
the exception of designated configuration and log files. These files
are updated to the disk periodically and on system shutdown. If the
system is reset without a graceful shutdown before the updated to
the designated configuration are made and before log files are updated
to the disk, the changes are lost.
The following
is an example of the effect of this behavior:
-
On certain
systems, the first time that the thresholds for a probe are changed
after Server Administrator is installed; the current threshold values
for that probe are saved as the default threshold values by writing
the values to a configuration file. When
Set to Default is performed after the first change of the thresholds, Server Administrator
sets the threshold values to the values that were saved in the configuration
file as the default. If the system running the VMware ESXi operating
system is reset without a graceful shutdown before the changes to
the configuration file are updated to the disk, the user- defined
thresholds become the default thresholds.
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DF315853: Some Server Administrator CLI commands, function properly only
when run from the elevated console window. It is recommended that
you use the elevated console for running the CLI.
-
Due to some
limitations, you cannot log on simultaneously to multiple browser
instances/tabs using SSO login, as only one session remains active
while the other sessions expire.
-
DF489034: Intel TXT configuration fails due to Virtualization technology
dependency.
-
If the current
Virtualization Technology attribute setting is
Disabled (Virtualization Technology is part of the Processor Settings group
on the BIOS setup page); the Intel TXT attribute configuration fails
on the Server Administrator user interface (
). To resolve this issue, configure Virtualization technology
setting to
Enabled and reconfigure the Intel
TXT attribute, if it is configurable.
-
DF549057: When an operating system is installed through USC,
the BIOS attributes in Server Administrator are displayed as read-only.
You can edit the BIOS attributes 18 hours after the operating system
installation.
Workaround: To enable editing
of the Server Administrator BIOS attributes, launch Lifecycle Controller
while booting.
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BITS040169: In case of Boot/HDD/UEFI sequence, if they are read-only, then
toggle buttons (+ and -) and submit button are not visible. On the
BIOS setup page, dependencies may exist between the various attributes
for Bios settings. Setting an attribute value may change the state
of the dependent attributes to non-editable or editable. For example,
changing the Boot Mode to UEFI from the Boot Settings page does not
allow you to configure the Boot or Hard-Disk Drive Sequence in the
BIOS Boot Settings page. When the page is non-editable, the toggle
buttons on the page allows toggling the order of the boot sequence.
However, settings cannot be configured since
Apply button will not available to submit the settings.
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BITS050574: On 11th generation and 12th generation of PowerEdge servers running
the Linux OS, the omreport system summary command displays
RAC Command Interface as 7.1.0. "RAC Command Interface"
is a DRAC4 RPM and its version is 7.1. It is installed as a dependent
package for iDRAC6 and iDRAC7 Command Interface packages.
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If a new certificate imported to Server Administrator is not active
after restarting the Web server, restore the previous certificate.
To restore the previous certificate, do the following:
-
Stop the
Web server.
-
Perform one
of the following as applicable:
-
On systems
running Windows:
-
On systems running Linux:
-
-
Delete the
keystore.db file at
/opt/dell/srvadmin/lib64/openmanage/apache-
tomcat/conf
-
Rename the
keystore.db.bak at
/opt/dell/srvadmin/lib64/openmanage/apache-tomcat/conf to
keystore.db
-
Start the
Web server.
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BITS078118: On 12th generation of PowerEdge servers with specific versions
of iDRAC, you cannot set the platform event alert actions (reboot,
shut down, and so on) through Server Administrator. Set the alert
actions for the events through iDRAC GUI.
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BITS144583: On Mozilla Firefox 21 or later, the
Quit browser option does not work after logging out from Server Administrator.
To close the browser or tab, you must manually close the Firefox browser
tab.
-
BITS177670: On Chrome 38 or later, the
Quit browser option
does not work after logging out from Server Administrator. To close
the browser or tab, you must manually close the Firefox browser tab.
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On PowerEdge
T430, C4130, and R220 II, with PERC S130 configuration and no backplane,
Storage Management displays a mock backplane which does not support
the blink/unblink operation for disks available on this configuration.
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BITS256932: The default factory IP for an IDRAC is “192.168.0.120” or “192.168.0.*”,
which indicates that the iDRAC IP is not configured by the user. However,
if you choose to configure the default factory IP (static or DHCP)
as your iDRAC IP, then the “Not Configured” value for “iDRAC Network
Settings” displayed on the OMSA “System Summary” page can be ignored.
Note: On rack and tower systems, the default factory IP for iDRAC
is “192.168.0.120”. On modular systems, the default factory IP range
for iDRAC is “192.168.0.*”, where “*” can be any value from 0 to
255.
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BITS265922: The DSM SA Connection will fail to start if Java Runtime Engine
1.8.0 or newer is installed and specified as the “System JRE” in Preferences
of the Server Administrator web GUI. OMSA 8.3 and older is currently
not compatible with Java 1.8 or newer. To recover to the default
Bundled JRE setting so that the web service starts again, enter the
following command line: omconfig preferences webserver attribute=setjre
jreversion=bundled
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BITS260330/BITS260451:Restart the data manager service, after Intel NIC driver update
or NVIDIA graphics driver update is performed.
-
JIT-25314: The
alert log is not generated in Server Administrator, when the Power
Supply Unit (PSU) is inserted in the server without connecting a power
cable for that PSU. However, corresponding log is generated in ESM
or Hardware logs.
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JIT-22805: Server
Administrator does not recommend the upgrade to major versions of
JRE. For more details, see the release notes of Server Administrator
(packaged with Server Administrator application) or at dell.com/openmanagemanuals. All the Internet browsers required TLS1.1
or higher version to connect to Server Administrator web application. Please refer the vendor (Microsoft, Mozillla, Google)
browser configurations for setting the TLS versions.
-
JIT-26671 - On Server Administrator, the Duplex capability value is displayed as “Unknown” in Broadcom Extreme E-Series Network interface
card in the NIC properties.
-
JIT-60297 - On RedHat Enterprise Linux 7.3, after performing ASR operation; restart the system once it recovers from ASR operation.
Then navigate to Server Administrator Logs page in GUI. You could see an XML error. This could be due to xml log files being
corrupted.
To Recover: Perform clear logs operation so that new logs would be generated. Before performing this operation, if needed
please take back up of old xml log files.
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JIT-69735 - The Server Administrator web application blocks the client connections in the Internet browser settings with TLSv1.0 version
and lesser.
-
JIT-60691: In SCOM – Server Management Pack (MP) for monitoring Physical and Team network interfaces XML files are created due to the
heavy usage of the Server Administrator CLI NIC command (omreport chassis nic -fmt xml).
-
JIT-36610/JIT-36599: In OpenManage Server Administrator
slots page, the Dell “HBA330 Adapter” PERC card will be enumerated
as “12GB/s HBA internal” and Dell “HBA330 Mini” PERC card will be
enumerated as “SAS3008 PCI-Express Fusion-MPT SAS-3
-
JIT-81661: On 14G PowerEdge servers, the embedded cache devices are incorrectly displayed as a Field Replaceable Unit (FRU). These
embedded cache devices are not FRU's
-
JIT-83687:
Srvadmin-install.sh --express install fails now trying to install Remote Enablement Installation of OpenManage System Administrator with express option may fail on Linux Operating system due to the selection
of Remote Enablement( cimagent ) component.
Workaround: Use interactive mode of installation to avoid the selection of Remote Enablement( cimagent ) component.
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JIT- 82753 : Though the Server Administrator web server
preferences (General Setting->Server Preferences) configuration
is updated, the preference settings does not get updated as the Web
server restart operation is not successful when you click on
"Restart Web server" link.
Workaround: Restart "DSM SA Connection Service"
through Windows service panel or using Server Administrator CLI
command "omconfig system webserver action=restart
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JIT-82008: When you insert or remove, the Hot pluggable
USB devices may not be inventoried by Server Administrator's
inventory automatically.
Workaround to resolve this issue : Restart Server Administrator Shared
Service.